Reservations Manager Job in Kenya - Swahili Beach

A Five-Star Hotel – Ukunda, Diani

We are seeking a highly motivated and experienced Reservations Manager to join a five-star hotel based in Ukunda, Diani.

Key Responsibilities:

  • Oversee daily reservations operations and ensure accuracy and efficiency.
  • Maximize room revenue through effective inventory control and yield management.
  • Supervise and train the reservations team.
  • Prepare forecasts and reservation reports.
  • Liaise with Front Office, Sales, and Revenue teams to ensure seamless operations.

Qualifications & Experience:


  • Degree or Diploma in Hospitality Management or related field.
  • Minimum 3–5 years’ experience in hotel reservations, with at least 2 years in a supervisory role.
  • Proficiency in PMS systems (Opera or similar).
  • Strong leadership and communication skills.

How to Apply:

Interested candidates should send their CVs to hrm@swahilibeach.com

Deadline: On or before 12th January 2026