About the role:
- The role holder is in charge of assisting the
organization’s learning and development operations through effective
knowledge management, learning system administration, and training quality
assurance. This role ensures that training delivered across country
regions meets the organization’s standards. Through virtual audits and
content management, the role upholds quality, accuracy, and uniformity in
all training materials and delivery methods. The Knowledge
Associate key deliverable will be ensuring
classroom training quality standards, managing LMS operations, maintaining
and updating of our digital Library.
Responsibilities
- Conduct virtual audits on training videos
submitted by regional mentors.
- Process learners activation and deactivation
requests on our LMS platform.
- Maintain accurate, up-to-date records and
coordinate with relevant teams to ensure timely execution of all LMS
requests.
- Manage and resolve user reported issues related
to the Litmos learning platform.
- Conduct and report on training effectiveness
surveys twice per month, as per country-level activities.
- Update our Digital Learning Library monthly with
all new training materials deployed.
Qualifications
- Bachelor’s degree in Education, Business,
Organizational Development, or related field. Equivalent media/
communication higher degree can also be considered
- Strong comprehension of administrative
management of learning management system
- 3+ years of experience in training, learning
& development, or knowledge management (regional/multi country
experience an advantage).
- Experience with digital tools, CRM systems, and
e-learning platforms.
What we offer:
- An opportunity to grow as a professional in a
dynamic, fast growing, high impact industry;
- The chance to work in an open minded,
collaborative culture surrounded by enthusiastic Greenlighters who are
driven by the challenge of continuously innovating and growing a smart,
sustainable business with profound impact on the world;
- A truly multicultural experience: you will have
the chance to work with and learn from people from different geographies,
nationalities, and backgrounds. Structured, tailored learning and
development programs that help you become a better leader, manager, and
professional through the Greenlight Academy.
How to Apply
