Franchise Officer Job in Kenya - Mwingi

Job Purpose:

This role will be responsible for the supervision, training, communication and providing support to the franchisees and franchisee supervisor on a day to day basis, including actual field visits.

Key Responsibilities:
Principal Accountabilities/Key result areas:

  • Meet sales and margin target for each franchise shop.
  • Manage at least 40 Franchise shops.
  • Ensure each franchise shop is compliant to Mwingi policies and procedures
  • Ensure the franchisee is conducting spot checks every day.
  • Ensure the franchisee is sending cash for the previous day sales in full, every day.
  • Follow up with finance department to ensure all cash is banked and reconciled per franchise shop
  • Support the franchisee in sales management and training.
  • Support the franchisee in product display, merchandising and promotions.
  • Support in continuous price and product mix review per franchise shop.
  • In liaison with the franchisee, seek feedback on areas of improvement on a continuous basis.

  • Find the root cause and escalate any non-compliant franchisees to HR Department.
  • Act as first point of contact to franchisee, have an open-door communication policy, ensure all franchisees are well motivated and their grievances handled on a fairly and timely manner through the HR Department.
  • Perform field visits as needed.
  • Any other duty as assigned by your supervisor

Communications and Working Relationships: Internal

  • All departmental heads
  • Franchisees and Franchise Supervisors

External

  • Local authorities
  • Local communities
  • Customers

Competence for this role – Knowledge; Skills and Experience required for this Role

  • Must have a Degree in business related studies preferably in sales/marketing/business development
  • Must have at least three years’ experience in direct sales or Retail management background.
  • Excellent time management skills
  • Good report writing skills.
  • Technology savvy and experience to use a point of sale
  • Entrepreneurial skills
  • Good communication skills and fluency in English and Swahili
  • Proper financial management skills.
  • Good shop layout skills.
  • Proper negotiation skills.
  • Be willing to work for a startup, ability to run a business on lean costs.
  • Open to interact with the base of the pyramid (BOP) communities in the last mile rural areas.
  • High integrity.

How to Apply

Send your CV Only to jobs@mwingi.africa with ‘Franchise Officer” as mail subject.