Operations Officer Job in Kenya - Kilimall

Job Responsibilities

  • Oversee planning, setup, and continuous optimization of the company website/platform.
  • Coordinate channel resources and manage content updates to enhance user experience and increase page views.
  • Develop and implement SEO/SEM strategies, using tools such as Ahrefs and Semrush to improve key- word rankings and drive organic traffic.
  • Monitor and analyze data (Google Analytics, etc.) to track user behavior and conversion funnels, translating insights into actionable strategies.
  • Partner with design, development, and marketing teams to deliver website feature enhancements, promotional campaigns, and brand exposure.
  • Develop annual/quarterly operational plans, set KPIs, monitor progress, and ensure efficiency.
  • Track industry trends and competitor strategies.
  • Propose innovative, differentiated operational plans for user growth and content innovation.

Requirements


  • Bachelor’s degree in Business, Marketing, HR, or related field.
  • 2-4 years’ experience in business development, sales, or client management (recruitment/HR industry experience is an advantage).
  • Strong communication, networking, and negotia- tion skills.
  • Goal-oriented, proactive, and able to thrive in a fast-paced environment.
  • Proficiency in MS Office and familiarity with CRM tools.

How to Apply

Apply by sending an email with your CV and a convincing cover letter to recruitment@kilimall.com clearly stating the subject heading by 30th September 2025 Please state your current and expected remuneration in your CV.