Key Responsibilities
Recipient
engagement (60%):
- Conduct in-person household visits for all
individuals selected for enrollment to check and determine their safety
for enrollment, assess vulnerabilities, and flag any pre-enrollment risk
indicators to the management for proactive resolution.
- Directly engage with high-risk recipients to
provide them with the necessary support so that they receive their
transfers safely
- Directly engage with recipients to identify any
corrections or improvements in field processes that are needed.
- Investigate and resolve any recipient cases that
have been flagged to the Internal Audit team.
- Identify and escalate key risks associated with
GD’s programs in the community.
Risk
monitoring (30%):
- Work with the IA AFM to undertake risk
monitoring activities within the community
- Work with the IA AFM to verify the quality and
the risk level of the partner data pre-enrollment
- Measure the quality of data received from the
field teams against set data quality standards, reporting any cases of
inconsistency.
- Report any cases of fraud and bribery by GD
staff and or recipient(s) that are identified through the appropriate
escalation channels.
- Utilise technology to flag any abnormalities in
operation.
Other (10%)
- Support the IA AFM in the onboarding processes
of new team members
- Assist the IA AFM with hosting visitors to the
project location
- Assist with response to “crisis” events (e.g.,
refusal spikes, government shutdown, coordinated fraud, etc.)
- Promote effective team culture by encouraging
recognition of positive achievements, planning team events periodically,
and other team-building initiatives
Required Qualifications
- Possess a Degree/Diploma in Public Health,
Nursing & Clinical services, Community Health, or other health-related
courses.
- Has at least 2 years of practical experience
working with expectant mothers, medical/hospital set up, or community
health in a rural setting. Having an M & E or Fraud Investigation
experience is an added advantage.
- Has the ability to audit cash transfer
recipients by conducting in-person or virtual surveys and associated
processes.
- Strong language proficiency in English, Swahili,
and Luo
(Dholuo), both spoken and written.
- Good computer and mobile device data entry and
assessment ability or experience.
- Possess critical thinking ability and good
judgment in resolving operational glitches.
- Possesses a high-quality problem-solving work
ethic.
- Good time-management skills
- Strong interest in the mission of GiveDirectly
and commitment to advancing GD’s distinctive values.
- Physical fitness and the ability to cope with
difficult weather conditions or terrain.
- Excellent communication skills and the ability
to represent the organization effectively to external parties
- Have the ability to exercise patience and good
judgment in resolving recipient problems.
- Female candidates are strongly encouraged to
apply
How to Apply
