What you will do:
- Plan, organize, and execute debt
collection-related events, including promotional campaigns, staff
functions, and team activities.
- Coordinate with vendors, service providers, and
internal teams to ensure smooth event execution.
- Manage event budgets, track expenses, and ensure
cost-effective planning.
- Oversee event logistics such as venue selection,
catering, transport, and accommodations.
- Ensure brand consistency in event themes,
presentations, and materials.
- Handle event communications including
invitations, registrations, and attendee follow-ups.
- Monitor event performance and prepare post-event
reports with key insights and recommendations.
- Ensure compliance with company policies, safety
standards, and legal requirements during events.
- Organize and coordinate assignments of daily
field collections agents.
- Update both internal and external field cases in
the ERP system.
- Assist in the preparation of regularly scheduled
reports.
- Support customers who visit the office on
repossessed units in the yard, including negotiating for payments.
- Submit and reconcile field expense
reports.
- Generate field letters in the system and resolve
daily administrative problems.
- Upload and manage photos of repossessed assets
on advertising platforms (Jiji, car portal, Facebook).
- Conduct external valuations and update discounts
on platforms such as Jiji & car portal.
- Create DCAC invoices, run auctions, and announce
auction winners.
- Participate in team meetings, brainstorming
sessions, and strategy discussions.
- Perform any other duties that may be
assigned.
What you will need:
- Diploma/Degree in Business Administration, or
related field.
- Relevant Call center experience will be an added
advantage.
- Strong desire to learn along with professional
drive.
- Excellent communication and interpersonal
skills.
- Strong analytical & problem-solving skills.
- Exellent listerning skills
- Excellent computer skills.
- Ecellent negociation skills
- Ability to adapt quickly and work independently.
- Fluent in English and Swahili.
- Confidence
- Experience in Events planning is highly desired
How to Apply