Overall Purpose of the Job
Reporting
to the Supervisor – Business Processing, the Business Processing
Officer will play a critical role in
administration of membership based on the defined medical benefits and
underwriting rules. The position performs business updates and membership
management in the system for customers to guarantee high levels of satisfaction
for the insured and intermediaries through excellent client service.
Key
Responsibilities
- Vetting of risks by reviewing application forms
and other underwriting documents for completeness as per the underwriting
guidelines.
- Verification of premium before update of members
in the system.
- Accurate and timely placement and renewal of
cover in the system for the appropriate benefits as purchased by the
customer.
- Accurate capture of all underwriting and
customer information in the system as set out in the underwriting
guidelines.
- Accurate and timely issuance of policy documents
for covered members.
- Processing policy documents and endorsements,
debits notes and credit notes within the agreed turnaround times.
- Following up of incomplete business.
- Creation of an underwriting file for each
policyholder and filing all incoming and outgoing correspondences.
- Attending to enquiries from direct Clients,
Brokers and Agents.
- Support marketing team in products development
and business acquisition.
- Ensure compliance with the Company’s credit
policy for all businesses before update.
- Advice the Underwriting manager of any anomaly
detected during member registration and suggest areas of improvement.
- Preparation of statistical monthly/ quarterly
performance reports as directed.
- Performing any other duties as required.
Education,
Experience & Competencies
- Graduate with a business degree or related
field.
- Progress Insurance professional qualification
such as CII or IIK will be an added advantage.
- Good understanding of insurance management
systems and data entry.
- Strong understanding of the concepts of General
Insurance.
- Advanced Excel skills and knowledge of
statistical tools for reporting.
- At least 1 year of experience in an underwriting
or insurance administration role.
- Proficient in the use of Microsoft Office suite.
- Good analytical, communication and report
writing skills
How
to Apply
If you
meet the above requirements and wish to be part of our vibrant team, please
send your application letter and updated CV attaching any testimonials to the
email address hrdesk@aar.co.ke.
At AAR
Insurance, we are an equal-opportunity employer that values diversity and
positively encourage applications from suitably qualified and eligible
candidates regardless of race, religion, gender and age.
Your application should reach us by
30th September 2025.
