Records Officer Job in Kenya - HF Group

Job Title: Records Officer

Hiring Organization: HF Group
Location – Locality: Nairobi
Location – Region: Kenya
Industry: Banking
Job Type: Full Time
Salary: KES
Date Posted: 08/12/2025

Principle Accountabilities

  • Deal with all requests to access files and keep logs of borrowed Employee files.
  • Develop an efficient filing system to make updating and retrieving files easier.
  • Check incoming paperwork and make sure they are stored in the respective files.
  • Set up and review documentation records systems.
  • Prepare, scan, reassemble and index documents.
  • Sort all papers alphabetically and according to content, dates, significance etc.

  • Create or update records with new files and information.
  • Store all paperwork in designated places securing the important documents.
  • Enter paperwork into an electronic system either by data entry or by using optical scanners.
  • Monitor inventory of files, confidential documents and report shortages.
  • Advise on new records management policies, providing a framework to guide the staff in the management of their records and use of Documents Management.
  • Locate and isolate outdated or unnecessary records ready for disposition or transfer to the archive according to the Records Management policy.
  • Find, retrieve and disburse information from files in response to phone or physical requests from authorized staff.
  • Keep complete and accurate records of documents requested, filed or removed, using appropriate physical and electronic registers as well as tracking documents removed from files to employees that requested files/documents are returned after use for proper storage.
  • Ensure compliance with relevant legislation and regulations on confidentiality and Data.
  • Follow policies and confidentiality dictations to safeguard data and information.
  • Carry out regular records Audit to ensure all documents & staff files are well secured and accounted for.
  • Any other duty that may be assigned by the Line Supervisor, Head of HR or any authorized officer.

Key Competencies and Skills

Technical Competencies

  • IT Skills.
  • Data entry skills.
  • Digital record management skills.

General Competencies

  • Results oriented.
  • Good command of English both oral and written.
  • Dependable with a respect to confidentiality and policies.
  • Excellent interpersonal skills.
  • Negotiation skills.
  • Team player.
  • High integrity.
  • Discretion.

Minimum Qualifications, Knowledge and Experience

  • Bachelor’s degree in Records Management or related field.
  • Proven experience as a records officer or file clerk.
  • Knowledge of filing systems.
  • Very good knowledge of MS Office and office equipment such as photocopier, scanner etc.
  • Good command of English both oral and written.
  • Dependable with a respect to confidentiality and policies.

How to Apply

Click here to apply