Job Description
- To
oversee the set up and running of conferences and events to ensure that
customer expectations are met.
- To
follow a detailed function sheet to ensure the setting up of the event is
correct and the running order of the event is followed.
- To
ensure the effective breakdown of functions and facilities and that
equipment is safely stored.
- To
ensure customer requirements for conferences and events are made available
to all stakeholders in good time.
- Ensure
that all Conference and Events employees (including students) are
correctly and smartly always dressed, and that they offer professional and
courteous service to their customers.
- Deliver
service excellence in accordance with hotel standards at all times.
- Ensure
that stock levels are maintained to ensure that Events run effectively
whilst meeting budget requirements.
- Motivate
and delegate tasks to students working with the Conference and Events
Department.
- Work
closely with the professional practitioners and academic practitioners to
ensure that students
- receive
appropriate mentoring and coaching to achieve their required learning
outcomes and complete student professional competency reports..
- Work
with the Conference Manager to evaluate feedback and incorporate learning
into future plans.
- Ensure
that all Conference and Events areas are clean and well maintained and
ready for viewings when not in use.
- To
be readily available at all times to deal with problems or complaints.
- Carry
out systematic checks of department for maintenance requirements, repairs
or
- refurbishing,
ensuring that these are reported to the Conference and Events Manager.
- Monitor
trends within the industry and make suggestions on how these could be
implemented.
- Ensure
that your department is a 5* place to work.
- Please
note that applicants must be physically able to carry out the duties of
the post which includes setting up tables, chairs and other equipment to
meet the needs of our customers
- Ensure
that company and statutory hygiene / legal standards are maintained in all
areas.
- Work
with the Conference and Events Manager to ensure that profit margins are
maintained, agreed costs are met through effective control systems,
including issuing against dockets, sales analysis, menu costings and cash
checks.
- Undertake
any reasonable duties as requested by the General Manager or his nominee
Minimum Qualification: Bachelor’s degree in hotel
management,Diploma in hotel management
Experience Length: 3 Years
How to Apply
