Responsibilities
- Technical
Support: Providing assistance to users via phone, email, or in person.
- Installation
and Configuration: Setting up and configuring computer hardware, and
software.
- Hardware and
Software Management: Installing, updating, and troubleshooting hardware
and software, including windows operating systems and Ms office
applications.
- User Training:
Educating users on how to effectively use hardware and software.
- Documentation:
Creating and maintaining knowledge base document for IT solutions.
- Preventive
Maintenance: Carry out hardware preventive maintenance on need be basi
- Network
Administration: Assisting with network administration tasks.
- Upgrades and
Maintenance: Performing system upgrades and maintenance to ensure optimal
performance.
Requirements
- Possess a
Degree / Diploma in Information Technology/ Computer Science / Networks
and Communication systems.
- Have one/two
years of experience in a busy environment, hospital setup will be an added
advantage.
- Technical
Skills: Proficiency in troubleshooting hardware and software issues,
understanding of
- operating
systems (Windows), networking concepts, and basic hardware components.
- Communication
Skills: Excellent verbal and written communication skills to effectively
interact with
- users and
explain technical information.
- Problem-Solving
Skills: Ability to analyze problems, identify root causes, and implement
effective
- solutions.
- Interpersonal
Skills: Ability to work well with others, build rapport with users, and
provide excellent
- customer
service.
- Organizational
Skills: Ability to manage multiple tasks, prioritize issues, and meet
deadlines.
How to
Apply
Interested candidates to share
their applications to careers@gnrsh.co.ke by l1th July 2025
