Job Purpose:
Control room controller- Track and trace all the fleet online
and make reports as required on rear seal violations, speed violations,
overlapping, driver fatigue, harsh braking. Report all incidents and accidents
by company fleet in all towns, highways and at parking. Pick and trace on all
violations as provided on the transport reporting system by any company
vehicles and share before day break or night brake, Track all cameras within HQ
external violations and security threats. Manage remotely all the activities in
and around the HQ during the day and night. Manage the key handling process and
keep track of vehicle security- parked with goods or without at DC. Communicate
to branches on all branch deliveries including challenges affecting it on the
highway and the expected arrivals of the HQ & king’s deliveries. Observe
live on fleet fitted with cameras on drivers’ behaviour and report.
Key Responsibilities:
- Record
vehicle booking data into the fleet management system, including vehicle
travels, work orders, and gate passes.
- Track
the trips from start to finish to account for the time it takes drivers to
service an order.
- Monitor
and report on any fleet online violations as provided.
- Keep
track of and report on security of the vehicle and goods.
- Monitor
and report driver departures and movements through the TMS.
- Follow
up all motor vehicle movements in all the branches and report as directed
in the reporting structure.
- Escalate
serious violations, accidents, goods threats through intelligent locks
tampering to the transport &logistics manager.
- Any
additional responsibilities given by the Transport Manager.
- Reports
and escalate any drivers distress on the highways to the service providers
for security and safety.
- Act
as the management eye in intelligence reporting on all vehicle matters on
all company vehicles including staff company vehicle abuse
Qualifications:
- Diploma
in Security management
- Certificate
in control room operations
- Certified
security expert or computer expert
Experience:
A minimum of 2 years of experience in a security control room
set up
Skills & Competencies:
- Communication
and interpersonal skills
- Computer
and software skills:
- Ability
to do management reporting
- Knowledge
of Traffic Act and its application
- People
management
- Hawk
eyed sharpness and intuitive sense to detail.
Personal attributes required for the role:
- Relationship-building
skills
- Team
player
- Effective
communication skills
- Interpersonal
skills
- Problem-solving
- Creativity/Innovativeness
- Integrity
- Confidentiality
How to Apply