Responsibilities
- Carries
out analysis of present processes, identifies opportunities for
improvement and holds stakeholder engagements with business
representatives to implement the identified process changes within the
business to enhance operational efficiency and improved customer
experience.
- Liaise
with management to coordinate process improvement project activities
Conducts periodic reviews and analysis of the Standard Operating
Procedures (SOPs) on the Circle/Repository to ensure they are up to date
and engages assigned business units to ensure adherence to the established
processes/SOPs.
- Interviews
business unit representatives, gathers data and leads implementation of
the re-engineered/improved processes.
- Designs,
maps, and documents business processes; create and present process
reports.
- Stay
up to date with the latest business practices and technologies
- Inspect
effectiveness of active process improvement initiatives and make useful
recommendations
- Collect
information and evaluate them in the alignment of project goals and
organization goals
- Communicate
with staff at all levels to evaluate key performance measures.
- Create
process plans that contain project goals, milestones, and resources for
the assigned business units.
Qualifications
Academic &
Professional
- Education: Bachelor’s
degree in Finance, Economics, Mathematics/Statistics or a Business-related
field – RQ
- Professional
Qualifications: Lean Six Sigma Green Belt or equivalent – RQ
- Project
Management: PRINCE2, PMP or equivalent – RQ
Experience
- Total
Minimum No of Years’ Experience Required – 5 Years
- 3+
years progressive experience in process design and re-engineering of
business processes – 3 years (ES)
- 2
years’ experience in stakeholder management & Project
Management – 2 years (ES)
- Must
be knowledgeable in process design, analysis, mapping, documentation and
project management skills – 2 years (ES)
- Keen
eye for details, analytical, team player, good interpersonal skills and
collaborative mindset – 2 years (ES)
How To Apply
