Responsibilities:
- Update daily census on the computer system and ensures
accurate bed allocation and billing class for the patients in the unit.
- Manage Unit admissions, transfers and discharges, and
communicates these movements to the Nurse Manager.
- Ensure accurate filing of patients’ records such as insurance
forms, diagnostic and clinical reports as per hospital policy.
- Ensure availability of required stationery in the unit and in
the nursing stations.
- Responsible for unit stocks and prompt billing of used
consumables, drugs and professional fees after unit procedures.
- Assist the nurse manager with distribution and collection of
Satisfaction Survey Questionnaires and is familiar with the Complaint
handling System.
- Maintains open communication of available beds for admission
with patient services staff and duty managers.
- Maintains physician fee for service book and ensure physicians
have signed after ward rounds/procedures.
- Responds to enquiries by visitors and staff and provides
appropriate directions.
- Alerts nurse manger about dissatisfied clients, incidences and
any other unusual occurrences.
- Ensures patient records are sent to Medical Records Department
upon patient discharge.
- Collaborates with Consulting Clinic staff to make follow up
appointments for discharged patients
- Handles incoming calls and directs them to the appropriate
persons.
- Works closely with security officer of the unit to control
visitors.
Requirements:
- Minimum O ’level Certificate.
- Heart-saver certification is an added advantage.
- Knowledge in Computer Operations.
- Certificate/experience in Front Office Management.
How To Apply
