We are currently seeking qualified individuals for
the position of Technical Services Manager – Nairobi Serena Hotel whose
responsibilities will be as outlined below: –
Job Purpose:
The Technical Services Manager will be responsible
for the smooth and efficient running of the maintenance department at the Hotel
ensuring equipment and facilities are serviced, maintained and repaired
effectively and in a timely manner so that the Hotel Operations are not
interrupted, no down time is experienced, and guest comfort is guaranteed.
Key Responsibilities
Provide technical and operational support as
required, specifically with regards to state of machinery and equipment, energy
utilization, electrical systems, power supply and distribution Provide
technical guidance, support, and recommendations for equipment installations,
upgrades, and replacements and that they meet the required hotel standards.
Co-ordinate and control functions of fully fledged
maintenance department which deals with all aspects of engineering and
maintenance works in the hotel.
Provide guidance and clear instructions to maintenance team members on complex engineering and maintenance issues
Develop and oversee the implementation of
comprehensive preventive and predictive maintenance programs for the property.
Conduct inspections of the property to identify
maintenance needs and prioritize repairs and replacements in the unit.
Develop and manage the annual maintenance department
budget, ensuring efficient resource
Review and approve procurement requests and equipment
maintenance, and contracts including appropriate action, method, and
negotiations of quotes for repair and upgrading of equipment.
Regular reviewing of supplier to ensure value for
money in departmental purchases and contracts.
Lead in selection, negotiations with, and management
of relationships with contractors, suppliers, and service providers always
ensure that the most competitive prices for services and purchases.
Ensure that contractors adhere to quality and safety
standards while meeting project deadlines.
Maintain reasonable level of spare parts stocks and
put in place control measures to ensure no misuse or losses are incurred
Facilitating certification in quality assurance and
excel beyond the minimums (LQA, SGS, HACCP, ISO, OSHA, NEMA, ECO-Tourism,
County Government etc.) for the hotel.
Conduct supplier audits to guarantee quality of
products and services in all matters engineering and maintenance.
Ensure service level agreements with suppliers are
implemented and carried out as per contract. Demonstrating consistent adherence
to workplace health and safety standards while undertaking maintenance
operations
Minimum Qualifications and Experience
A university degree in engineering or a diploma from
a recognized technical institution. Over 10 years of on-the-job experience and
a minimum of 5 years work experience in a similar position having been exposed
to hotel equipment maintenance, facility management, safety, and OSHA
requirements.
How To Apply
Applicants who have fulfilled the stipulated criteria
are encouraged to submit their applications along with certified copies of
their certificates to:
Human Resources Director – Tourism Promotion Services – Eastern Africa
Sent via email to: Jobvacancy.kenya@serenahotels.com on
or before 15th July 2024
