Job Ref. No. JLIL221 (Re-advertised)
Role Purpose
The role holder shall act as a strategic asset
responsible for decomposing strategy into valuable change initiatives and
ensuring that there is sufficient due diligence conducted to enable value-based
decision making. He/She shall work with the Enterprise Architecture Team to
identify or exploit improvement opportunities across all business units and
touchpoints by defining business problems through an in-depth investigation and
gathering of technical and non-technical information, detailing requirements for
a solution and ensuring the delivered solution not only meets business
requirements but also results in the realization of projected benefits.
Main Responsibilities
Strategy:
- Participate in the formulation of ICT, Digital Transformation,
and Innovation strategies for the company.
- Understand and creatively apply design principles to architect
business transformation & innovation initiatives.
- Maintain a holistic view of the business, the ecosystem
surrounding the business, the technology supporting the business, current
technology infrastructure, and emerging trends.
- Influence and collaborate with project managers, key change
agents, and other stakeholders to build and sustain highperforming teams
as well as leverage the collective intelligence of the organizational
network to cultivate organizational creativity in an age of complexity.
- Supporting business transition and helping to establish change
in line with the ICT, Digital Transformation, and Innovation strategies.
- Defining and implementing performance metrics to ensure
tracking and continuous improvement of service delivery & business
operations.
Operational:
- Gain a full understanding of business needs; from vision and
strategy to execution of operations, sufficiently enough to act as a
business relationship manager and internal consultant.
- Gathering, validating, and documenting business requirements,
creating functional specifications, implementing and testing solutions.
- Analyzing commercial data such as budgets, sales results, and
forecasts.
- Modelling business processes and identifying opportunities for
process improvements.
- Identifying issues, risks, and benefits of existing and
proposed solutions and outlining business impacts.
- Estimating costs and identifying business savings for proposed
solutions.
- Collating and actioning feedback from internal and external
customers, deriving insights, designing specific processes, policies, and
procedures, aligning front office and back-office processes, leading the
integration of people, processes, and technology to ensure operational
excellence as well as seamless and memorable experiences for customers.
Corporate Governance (Regulatory and Compliance):
- Adherence to the laws and regulations of Kenya and all
internal company policies and procedures.
- Ensuring compliance with applicable statutory and regulatory
requirements and establishing mitigation measures against emerging
business risks.
Leadership and Culture:
- Building the team capabilities and ensuring adequate
succession planning within the department
- Fostering a corporate culture that promotes ethical practices
and good corporate citizenship while maintaining a conducive work
environment.
- Collaborate with cross-functional teams to develop initiatives
that promote a positive and inclusive company culture.
- Create personalized development plans that align with your
career aspirations and the organization’s objectives.
Qualifications
- Bachelors’ degree in Business or IT related field.
- Relevant professional qualification.
Relevant Experience
- 5 years’ experience in Business Analysis.
- Must be experienced in process optimization.
- Have thorough understanding of how to interpret customer needs
and translate them into application and operational requirements
How To Apply
If you are qualified and seeking an exciting new
challenge, please apply via Recruitment@jubileekenya.com quoting
the Job Reference Number and Position by 21st July 2024
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