Position Description
mPharma is looking for an entrepreneurially-minded
professional to join its growing primary care business unit. This role will be
directly responsible for the commercialization of different primary care
initiatives, including but not limited to Mutti doctor (our virtual doctor
consult), community health screenings, mutti wellness (our at-home preventative
healthcare service), and mLab (our rapid diagnostics service offered through
Mutti pharmacies) and Pharmacy First Program (our mutti doctor in partnership
with health insurance companies) .This role will own the day-to-day operations
of these initiatives and take them from pilot to scale and profitability. The
Primary Care Junior Associate will manage all stakeholders (internal and
external) to drive scale and improve health outcomes for patients.
Key Responsibilities
Lead the day-to-day seamless operations of primary
care initiatives at Mutti pharmacies e.g ensuring stocks & consumables used
by nurses are available ,Tytocare device training and retraining amongst other
operations .
Deliver on agreed revenue, footfall, and Mutti
registration targets.
Take mPharma’s primary care initiatives from pilot to
scale and profitability.
Research, develop and implement strategies to expand
adoption of primary care initiatives at Mutti pharmacies and beyond.
Explore additional use cases for different primary
care initiatives.
Build and maintain relationships with internal and
external stakeholders, including different mPharma business units, nurses,
doctors, Mutti pharmacy owners, and pharmacy technicians .
Fully own the process of onboarding new facilities
and establish effective channels to deliver primary care initiatives through
Mutti pharmacies.
Build relevant datasets and reports to track enrollment numbers, patient satisfaction, and overall experience.
Provide timely reports of different primary care
initiatives that will assist in making relevant decisions in line with the
company’s vision.
Enlist customer feedback to improve service delivery.
Participate in building and implementing strategies
that scale up different mutti doctor initiatives including and not limited to
pharmacy first.
Engage and collaborate with external partners to
increase utilization of various mutti doctor initiatives.
Our Ideal Candidate
1-2 years of professional experience succeeding in an
operations role in a fast-paced work environment.
Good knowledge of operations management.
Passionate about healthcare and developing better
health outcomes for our patients.
Ability to travel domestically to monitor the
performance of primary care operations and offer support to participating Mutti
pharmacies.
Fluency in local languages, excellent written and
verbal English skills.
Exceptional communication skills.
Proficiency in Microsoft Excel and other data
reporting tools, that would enable efficient analysis of data to support
business decisions.
Strong interpersonal skills with the ability to be
flexible and adaptable and comfortable with ambiguity and changing priorities.
Detail-oriented with a demonstrated ability to
consistently and effectively produce quality work.
Qualifications
BSc/BA in business, sales, BSN or related healthcare
field.
Healthcare background preferred but not required.
How to Apply
