Job Description
The ICT Manager will lead the Information and
Communication Technology department, overseeing the university’s ICT
infrastructure, services and strategies. The role involves planning,
implementing and maintaining the ICT systems to support academic and administrative
functions, ensuring that computing systems and equipment are operating
effectively and efficiently. The ICT Manager will also be responsible for team
leadership and supervision, project management and aligning technology with the
university’s strategic goals
Duties And Responsibilities
- Develop and direct information and communications technology
(ICT) strategy.
- Ensure that the University’s IT network, servers, computers
and systems are at all times in good condition.
- Plan, organize, manage and control academic research
activities of the computing section, laboratory, cyber and University
administrative systems which support teaching.
- Secretary to the ICT Committee of the University
- Ensure effective investigation and diagnosis of network
problems.
- Carry out routing configurations of IT solutions.
- Manage information technology infrastructure, inter-campuses
network linkages, architecture system networks.
- Ensure safety and integrity of ICT systems and University
information.
- Coordinate sourcing and installation, repair, maintenance and
update software and ensures their applications.
- Ensure efficient back-up and recovery policies and practices.
- Evaluate user needs and system functionality and ensures that
ICT facilities meet these needs.
- Plan, develop and ensure cost effective implementation of ICT
budget.
- Schedule upgrades and security backups of hardware and
software systems. Research and install new systems to keep up to date with
the changing technology.
- Ensure compliance with SPU and other relevant laws,
regulations, policies, and standards (e.g. Intellectual Property, Data
Protection, Computer Misuse and Cybersecurity)
- Continuously carry out security audit.
- Ensure all ICT activities are performed within the parameters
of applicable laws, codes and regulations; and plan and backup procedures.
- Plan and manage ICT projects, ensuring they are completed on
time, within scope, and within budget.
- Coordinate with academic and administrative departments to
understand their ICT needs and deliver appropriate solutions.
- Lead, mentor, and develop the ICT team, fostering a culture of
continuous improvement and innovation.
- Oversee the provision of ICT support services to staff,
faculty, and students.
- Develop and implement training programs to enhance ICT skills
and knowledge within the university community.
- Develop and enforce ICT policies, procedures and standards in
line with best practices and regulatory requirements.
- Ensure compliance with legal and ethical standards in the use
of technology and data.
- Manage relationships with ICT vendors, negotiate contracts,
and oversee the procurement of ICT goods and services.
- Ensure the delivery of high-quality services and
products from external providers.
Requirements
- Master of Science: Computer-Based Information Systems (MSc
/CIS)/ Information Technology (MSc.IT) or a (Masters) Degree in a related
field.
- Bachelor’s Degree in IT/Computer Science or related field.
- Demonstrate expertise and experience in Microsoft Dynamics 365
Business Central ERP system.
- Professional IT qualification and training in any of the
following: (ITIL etc.), IT Security (CISA, CISM etc.) and Programme and
project management certification (e.g., PMP, PRINCE2); are highly
desirable
- At least five (5) years’ experience in ICT Management,
preferably in a higher education setting.
- Member of relevant ICT professional body and be in good
standing.
- Proven experience in strategic planning, project
management, and team leadership.
- Strong technical background with expertise in network
management, systems administration, and cyber security.
- Excellent communication, interpersonal and
problem-solving skills.
Key Competencies
- Strategic thinking and planning
- Leadership and team development
- Project management and organizational skills
- Technical proficiency and hands-on experience
- Strong analytical and problem-solving abilities
- Excellent communication and interpersonal skills
- Ability to work under pressure and manage multiple
priorities
How To Apply
Interested candidates who meet the stated
requirements can submit applications via email address below: recruit@spu.ac.ke
All applications should be submitted on or
before Friday 26thJuly, 2024. Only shortlisted candidates will be
contacted.
