Job responsibilities
- Serve clients on all modes of engagement i.e. messages, calls,
social media and face to face.
- Provide accurate, valid and complete information promptly to
clients as their guide through the purchasing process.
- Initiate the fulfillment process upon payment and keep clients
informed and engaged on the progress of their orders.
- Respond to all requests for quotation sent through all modes
of engagement.
- Ensure clients’ issues and complaints are addressed speedily
and effectively.
- Handle after sale related queries such as warranty.
Requirements
- Must be willing to work on commission.
- Proficiency in oral AND written English.
- Must be a proficient computer and internet user.
- Must be willing to work six days a week. (Monday – Saturday).
How To Apply
Interested and qualified candidates should forward
their CV to: resourcing@shopit.co.ke using the
position as subject of email.
