Job Summary
To deliver claims related administrative support
services through the execution of predefined objectives as per agreed standard operating
procedures (SOPs).
Job Description
Receiving demand letters from the Third-party insurer
where FAK clients are to blame and actioning as per the knock for agreement.
Appointment of service providers to handle Third
Party recovery matters as per policy and maintenance of a register for such
appointments.
Responding to advocates correspondence and ensuring
up to date information is in each file.
Ensure recovery of matters where Third Party are to
blame for a loss and update the register.
Triannual review of advocate status report and
ensuring the files are up to date.
Ensuring payments of service providers are raised in
good time, authorized and forwarded to Finance Department.
Preparing recovery reports & opinions.
Approving all recovery debits as per the approval
limits
Reviewing the external advocates fees to ensure that
the fee notes are raised as per remuneration order.
Attending court hearing on behalf of the FAK as and
when required.
Ensure Status Reports from service providers are
received as per the guidelines.
Prepare monthly reports and any other report that may
be requested.
Education
Further Education and Training Certificate (FETC):
Business, Commerce and Management Studies (Required)
How to Apply
