Job Title: Human Resource Officer
Hiring Organization: Jubilee Insurance
Location – Locality: Nairobi
Location – Region: Kenya
Industry: Insurance
Job Type: Full Time
Salary: KES
Date Posted: 06/12/2024
Jubilee
Insurance was established in August 1937, as the first locally incorporated
Insurance Company based in Mombasa in 1937. Jubilee Insurance has spread its
sphere of influence throughout the region to become the largest Composite
insurer in East Africa, handling Life, Pensions, general and Medical insurance.
Job Ref. No: JHIL119
Role
Purpose
The Human
Resources Officer is responsible for assisting in the day-to-day operations of
the HR department, including recruitment, employee relations, performance
management, compliance, and other HR functions. The role involves ensuring the
effective implementation of HR policies and procedures, maintaining employee
records, and providing support to employees and management.
Main Responsibilities
Recruitment
and Selection:
Coordinate
and manage the recruitment process, including job postings, resume screening,
interview scheduling, and candidate communications.
Conduct
initial interviews and participate in the selection process.
Prepare
and send offer letters, employment contracts, and new hire documentation.
Conduct
new employee orientations and onboarding processes.
Employee
Relations:
Act as a
point of contact for employee queries and issues, providing advice and support
as needed.
Mediate
and resolve employee conflicts and grievances in a fair and timely manner.
Promote a
positive and inclusive workplace culture.
Performance
Management:
Assist in
the implementation and administration of performance appraisal systems.
Support
managers in conducting performance reviews and setting development goals for
employees.
Track and
document employee performance and provide feedback.
Compliance
and Record Keeping:
Ensure
compliance with labor laws and regulations.
Maintain
accurate and up-to-date employee records and HR databases.
Prepare
reports on HR metrics and activities for management review.
Training
and Development:
Identify
training needs and assist in organizing training and development programs.
Support
the implementation of employee development plans.
Evaluate
the effectiveness of training programs and suggest improvements.
HR
Policies and Procedures:
Assist in
the development and implementation of HR policies and procedures.
Communicate
and explain HR policies to employees and ensure adherence.
Participate
in policy reviews and updates.
Benefits
Administration:
Assist in
the administration of employee benefits programs, including health insurance,
retirement plans, and leave policies.
Address
employee inquiries regarding benefits and assist with enrollment and claims
processes.
Key
Skills and Competencies
Strong
understanding of HR principles and practices.
Excellent
communication and interpersonal skills.
Ability
to handle confidential information with discretion.
Strong
organizational and time management skills.
Proficiency
in HR software and Microsoft Office Suite.
Knowledge
of labor laws and regulations.
Personal
Attributes:
High
level of integrity and professionalism.
Ability
to work independently and as part of a team.
Strong
problem-solving skills and attention to detail.
Ability
to adapt to changing priorities and handle multiple tasks simultaneously.
Qualifications
Bachelor’s
degree in human resources, Business Administration, or a related field.
Relevant
Experience
Minimum
two to three years’ experience in a similar role. Experience in recruitment,
employee relations, and HR administration is a must.
How To
Apply
If you are qualified and seeking
an exciting new challenge, please apply via Recruitment@jubileekenya.com Quoting
the Job Reference Number and Position by 17th June 2024. Only shortlisted
candidates will be contacted.
