Principle Accountabilities
- To manage cash by ensuring dual controls and limits are
observed so as to avoid fraud losses.
- To approve transactions by confirming suitability to minimize
losses
- To review transactions by confirming the transactions against
system generated reports to ensure accuracy
- To manage customers accounts by ensuring adherence to product
features to minimize customers complaints and loses.
- To attend to customers queries by ensuring that they are
resolved within set standards to enhance customer satisfaction.
- To appraise staff annual and by half-yearly reviews to ensure
targets are met and training needs identified.
- To manage costs by monitoring Branch expenditures to
ensure Branch is within the budget
Key Competencies and Skills
Technical Competencies
- Supervisory Skillls
- Numerical Skills
- Banking Skills
- Analytical Skills
- IT skills
- Product Knowledge
Minimum Qualifications, Knowledge and Experience
Education
- Bachelors Degree
Experience
- Over three (3) year’s in a supervisory role in a Financial
Institution.
How To Apply