Basic job summary:
The Program Associate is the primary
contact for executive program students and lecturers, ensuring exceptional
support and contributing to program success. S/he will be responsible for
diverse administrative tasks, marketing, and student engagement to ensure a
positive student experience.
Duties & Responsibilities:
Provide proactive administrative
support to postgraduate students and program participants throughout all stages
of their learning experience.
Schedule student defenses (concept
notes, proposals, thesis) and take minutes during the defense sessions.
Generate the school course timetable
and circulate the timetable to lecturers and students.
This will also involve making changes
to the timetable during the modules where necessary.
Facilitate the course evaluation
process by generating the course evaluation, supervising the evaluation
process, analyzing the data collected and providing a report of the analysis to
the Post Graduate Academic Director.
Coordinate the orientation process of new postgraduate students through course registration and uploading of learning materials in the e-learning platform.
Establish, maintain, and use clear and
effective means of communication with staff and students, i.e., email
distribution lists, notice boards and web pages.
Prepare induction events and prepare
information packs for incoming students.
Upload examination results to the
Academic Management System within the required.
Collaborate with the communication
department to prepare marketing materials and actively participate in marketing
initiatives through various platforms, such as social media and events.
Ensure all program forms and
information packs are up to date and readily available for use by students and
staff.
Create and maintain accurate student
records in both paper and electronic formats.
Minimum Academic Qualifications:
A minimum of a bachelor’s degree in a
business-related course from a reputable University that is recognized by the
Academic Council of Strathmore University.
Experience:
At least two years of administration
experience
Competencies and Attributes
Operational Decision Making
Customer Focus
Passion for Results
How To Apply
Are you qualified for this position
and interested in working with us? We would like to hear from you. Kindly send
us a copy of your updated resume and letter of application (ONLY) quoting
“Program Associate” on the subject line to recruitment@strathmore.edu by 27th March 2024.
