Location: Nairobi Branch Office
Job Purpose
The job holder is
responsible for delivering growth and underwriting profitability through proper
underwriting of risks. The role also ensures that Certificates, Policy
documents, debits, and endorsements are issued as per the company’s Customer
service charter and all processes in the department are adhered to and
timelines met.
Key Duties &
Responsibilities
Underwriting Roles
Establish
proper documentation of risks and timely issuance of certificates, debits,
policy documents, and endorsements.
Establish
an efficient renewal process to achieve the set turnaround time for preparation
and issuance of renewal notices for delivery of the desired retention rate.
Issuing and revising quotes to intermediaries within recommended guidelines and follow-up to ensure business closure.
Reconciliation
of client accounts to reflect the business booked status every month.
Preparation
and issuance of Renewal notices sixty dates before the renewal date
Check
the debt form filled in case of credit according to the company credit policy.
Prepare
and issue cancellation notices in case of non-payment of premium for specified
covers.
Provide
advisory services to the claims department on excesses, deductibles, and
clauses applicable in case of a claim.
Confirmation
of covers, issue and approve quotations.
Appoint
property & vehicle valuers where necessary.
Issue
new business policy documents and renewal schedules.
Monitor
approval and dispatch of renewal and extra endorsement schedules.
Any
other duties that may be assigned by the supervisor from time to time.
Customer Service Roles
Ensure
all TATS are adhered to by the customer service charter.
Monitoring
clients’ queries and ensuring they are addressed, and correct quotations are
provided within the set timelines and authority levels.
Follow
up on premium collection from clients and ensure debited within the month.
Prepare
and follow up premium refund in case of overpayment or cancellation from
clients.
On
a need basis carry out client visits with intermediaries for technical support
and product presentation.
Any
other duties that may be assigned by the supervisor from time to time
Relationships:
REPORTING TO: Senior Underwriter
REPORTING TO JOB HOLDER: Underwriting
Assistants/Interns (Directly = 0 Indirectly: 0)
Other
Contacts:
Within The Company:
All other departments
Outside
The Company:
Insurance Associations
Intermediaries
Individual clients
Knowledge And Experience (Qualifications)
Minimum
Academic Qualifications:
Actuarial/Business/Mathematics/Insurance
related degree.
Professional
Qualifications:
Diploma in Insurance
Experience:
Minimum 3 years’ relevant Working
experience.
Knowledge.
An Understanding of the Insurance
industry.
Skills And Competencies.
Competency
Customer Oriented
Interpersonal skills
Team player
Problem-solving
Creative thinking
Planning & organizational skills
Dependability
Ethical
Confidence
Tactical
Innovation
Analytical thinking
Keen to details
How To Apply
Apply before or on 25th
Jan 2024
