Location: Tanzania
Industry: IT
Gross Salary: Competitive
Our client in Tanzania is
seeking to hire a General Manager who will be responsible for overseeing the
day-to-day operations and overall performance of the organization. This
leadership position involves strategic planning, financial management, team coordination,
and ensuring the organization’s objectives are met. The General Manager
collaborates with various departments, manages resources, and implements
policies to drive the company’s success.
Primary Responsibilities.
Maintain
and cultivate the relationship to the customer at all appropriate levels, to
facilitate the successful delivery, operations, and services.
To
develop good business relationship with the industry and other relevant
stakeholders to achieve goals most effectively as defined together with the
Customer and internally within the company.
Manage
the local operation and supporting the proper set-up of local operating
infrastructure within budget and within agreed project timescales.
Run
and manage the daily operations of the company ensuring delivery of services in
compliance with contractual obligations towards local customers and project
stakeholders. This involves running an operation of approximately 180 employees
across the
Fully
accountable for local P&L, operational KPI’s, customers and project
stakeholders’ relation management and satisfaction.
Build
and run a substantial business, define, gain agreement to, and implement a
strategy to win additional business opportunities leveraging our solutions
portfolio and existing project/customer relation and bringing additional
profitable business to the Division.
Develop
skills of local employees allowing them to contribute to other projects outside
the country.
Liaise
with the Management and ensure coordination and alignment with the entity and
headquarters.
Key Accountabilities:
General
Management of the entity and / or contract he has been assigned.
Management
of all local operational and functional aspects through function leaders within
matrix organisation.
Coordinate
and optimise the activities with his managers the operations and customer Service requirements of the project,
to fully meet contractual and internal KPI’s.
Deployment
of any company systems as well as the cascading of all policies and ensure
compliance of the organization operations.
Planning,
budgeting, P&L and other
Performance,
organization, resources, and
Customer
relationship (directly or through partners, agents, or consultants).
Ensure
the Quality of Service rendered to the customer in all its aspects supported by
Supervise
resolutions of customer
Supervise
customer service
Company’s
image and compliance in the
Sales
objectives on an on-going basis as well as renewal with the support of the
Commercial force
Consolidate
reporting of its entity towards Regional Directors and Function
Manage
all EHS + Security + all CSR (Corporate Social ) aspects.
Manage
HR with support of HQ HR, employee relation and industry
Ensure
responsibility for risk, crisis, business continuity management in accordance
with company policies and regulations.
Supporting
Program Director for the local organization set up during project
Requirements for the Position:
Bachelor’s
degree in business related field, with an MSc as an added
This
role requires a capable and experienced General Manager with at least 7 years
senior level experience.
The
successful candidate will have the ability to identify critical business needs
and the leadership skills to put in place the resources, processes, and
measures to ensure business goals are
This
is a systems integration business and candidates should have experience in a
project management driven business environment.
The
ability to plan for long term growth whilst leading and delivering ongoing
business needs is
Winning
additional projects and business requires a strong customer-facing orientation
likely coupled with a sales and marketing orientation.
The
role has a strong external face to existing and new customers, who are
government departments or potentially major brand owners, thus the individual
has to have a high level of stature, experience and credibility at these levels.
He/she
must also be able to demonstrate a track record of success in building and
gaining profitable business in a highly political environment.
This
will require a combination of excellent interpersonal skills, a coaching
mindset, a high level of integrity and strong performance orientation which
he/she must be able to instil into all those who support the business.
The
nature of the business is technical and complex, requiring speed and agility to
deliver customer solutions, a strong process mindset and the ability to
integrate cross functional activities to deliver customer requirements.
Spoken
and written English is
N:B This role is open to
Tanzanians nationals
How to Apply
If you are up to the
challenge and possess the necessary qualifications and experience; please send
your CV only quoting the job title on the email subject (General Manager – Tanzania) to jobs@corporatestaffing.co.ke before 5th February 2024
