About this role
Moringa
School is rapidly growing and increasing its course offerings. The role of the
Fee Administrator, Accounts Receivables is to ensure Moringa receives timely
payments for services rendered and records these transactions accordingly.
Objectives of this Role
Support
the company in optimizing our financial transactions and systems by performing
reconciliation of payments and customer accounts
Communicate
discrepancies to the management team, identify slow-paying customers, and
recommend collection strategies
Strengthen
and grow relationships with clients by communicating with customers regarding
past-due accounts
Assist in streamlining the accounts receivable process by identifying areas for performance improvement
Exercise
integrity and confidentiality in financial reporting, and comply with national,
local, and organizational financial policies and procedures
Responsibilities
Generate,
create, and document scripts for the unique and recurring customer journey
Maintain
accounts receivable files and records and generate reports every week through
consistent, timely, and accurate data tracking
Generating
invoices and account statements to facilitate payments.
Investigate
and resolve any irregularities in billing reconciliation.
Conduct
Phase-to-phase information sessions with students for collection+ retention
purposes
Follow-up
and track payments from ongoing students, update of trackers
Work
with the Finance team to support student billing throughout the student’s
journey
Design
and maintain A.R strategies and playbooks across geographies
Ability
to be flexible and adapt different processes to different students at distinct
stages of the pipeline
Key Competencies
Stakeholder
Management
Driving
Process Improvement
Superb
time management and detail orientation
People
Skills
Qualifications
3+
years of experience working in a similar role: Experience in accounts
receivable (or accounts payable)
Experience
in building and implementing billing systems
Excellent
written and verbal communication skills
Customer
service experience
Familiarity
with and experience using ERP and/or CRM tools e.g Salesforce
Experience
/ Exposure to start-up culture is preferred
Worked
in Education Management organizations before is an added advantage
How To Apply
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