Location: Nairobi
Reporting to: Business
Development Manager
JOB PURPOSE & SUMMARY
As the Tech Sales - Lead,
you will be responsible for driving business growth through
existing portfolio and acquiring new clients. You will also be tasked with
managing key
accounts, maintaining a long-term relationship with clients, and maximizing
sustainable
and profitable growth in phase with regional strategies. Deliver against
seasonal and
yearly targets getting orders on time and managing the process with customers.
KEY RESPONSIBILITIES AND DUTIES
• Maintain relationships with the existing business and acquire new customers.
• Establish productive, professional relationships with key personnel in
assigned
Accounts.
• Communicating with clients to ensure that all their needs are understood and
addressed.
• Collaborating with various internal departments to ensure that they fulfill
all
customer requests.
• Coordinate the internal resources, including support, service, and management
resources, to meet account performance objectives and customers’ expectations.
• Resolving complaints and keeping track of all processes that pertain to the
client’s
desires.
• Acting as the client’s representative in a firm to ensure that their demands
are met
with a focus on improving the customer experience.
• Ensure account order process is observed and orders are sent and received on
time.
• Maintain and develop knowledge of the Company’s value proposition, vendor,
and
third-party partners.
• Maintain appropriate vendor certifications and accreditation in line with
vendor
programs.
• Maintain knowledge of vendors' pricing and channel support tools
• Adhere to company policies and procedures.
QUALIFICATIONS:
EDUCATION/KNOWLEDGE AND EXPERIENCE
• Bachelor’s degree in business administration, marketing, sales, or related field
• Professional training in sales and marketing, project management and vendor
certification will be added advantage.
• 3+ years of sales management experience with a demonstrated record of success
in IT industry
COMPETENCY AND TECHNICAL SKILLS
• An aptitude for understanding how technology products and solutions solve
business problems as well as the competitive landscape.
• Experience working with CRM software.
• Understanding of sales performance metrics
• Client relations
• Strong communication, presentation, and negotiation skills
• Autonomy and proactivity, require limited supervision.
• Ability to work effectively in a highly dynamic environment with a proactive
attitude.
• Strong attention to detail with an analytical mind and outstanding
problemsolving skills.
To apply visit ats.flexi-personnel and
submit your application or send your CV to
careers@flexi-personnel.com by 10th June 2023. Indicate Tech Sales – Lead and
the expected salary in the email subject.
Our client is committed to creating a diverse environment and is proud to be an
equal opportunity employer.
NB: Flexi Personnel does not charge candidates for job placement.
