Job Title: Senior Engineer, Endpoint Systems
Sector: Information
Technology
Employment Category: Fixed Term
Employment Type: Full-Time
Compensation: USD 95,543.00 –
114,000.00 Salary
Location: Nairobi, IHUB, Kenya
Job Description
Job Overview:
The main responsibility of
the Senior Engineer, Endpoint Systems is to manage and maintain the IRC’s
global fleet of workstations. Activities associated with this role
include the creation and maintenance of standard software images compatible
with all supported devices, software deployment and regular updates, and
driving security and acceptable use policy compliance. The senior
engineer is responsible for the ongoing vision and strategy for endpoint
computing and is expected to maintain knowledge of new technologies and
industry trends to ensure that the IRC consistently delivers innovative
technology tools to users across all programs.
Major Responsibilities:
• Lead projects related to
software rollouts, operating system upgrades and workstation management.
• Manage the IRC’s suite
of endpoint management tools, such as Microsoft Configuration Manager (SCCM),
Microsoft Intune, and additional capabilities provided by Sophos, Microsoft,
and others as applicable.
• Work closely with IT on
projects and operations related to rolling out applications and devices for the
global workforce.
• Work with the
information security team to devise efficient and cost-effective ways to
support compliance of security and acceptable use policies on IRC devices.
• Communicate and
collaborate with the business to understand emerging computing needs and create
standards-based repeatable solutions to scale. Advocate for innovative user
needs.
• Provision and track
endpoint management tools to ensure successful deployment and effective
management of devices, software images and applications.
• Use management tools to
automate software updates and ensure IRC devices are up to date with operating
system and software updates.
• Monitor asset management
data and practices to maintain an accurate repository of information related to
endpoint assets and assigned users.
• Serve as a point of
escalation for the service desk for issues reported on desktop applications and
workstations.
• Monitor, audit and
enforce IT equipment, software, and operating standards.
• Maintain current
knowledge of all relevant technologies and periodically recommend new
approaches as appropriate.
Key Working
Relationships:
Internal:
• Information Security Team
• Network Operations Team
• Service Desk Support Team
• Business Relationship
Management Group
External:
• Vendors and software
providers related to endpoints and endpoint management
Job Requirements:
Work Experience:
• Deep knowledge and
experience with endpoint technologies; including but not limited to operating
systems (Windows 10/11, MacOS), wireless networking, mobile device management
(iOS, Android), OS deployment, Microsoft Autopilot, and storage encryption.
• Experience with Windows
Server, Azure AD, Office 365.
Demonstrated Skills and
Competencies:
• Windows 10/11, Microsoft
Configuration Manager (SCCM), Microsoft Intune, Microsoft Defender for
Endpoint, Box, Microsoft 365 Apps for Enterprise, Azure AD, Active Directory
including Group Policy management, PowerShell, and VMware.
Preferred experience
& skills:
– 5+ years of enterprise
technology experience with a focus on endpoint technology.
– Good interpersonal and
communication skills
– Strong planning and
organization skills
– Strong troubleshooting
skills
– Ability to work both
independently and in a dynamic, cross-functional global team structure
– Adaptability and
flexibility for a constantly evolving workplace
– Excellent business and
employee customer service skills
Working Environment:
• Standard office working
environment
How to Apply
CLICK HERE TO APPLY
The IRC and IRC workers
must adhere to the values and principles outlined in IRC Way – Standards for
Professional Conduct. These are Integrity, Equality, Service, and
Accountability. In accordance with these values, the IRC operates and
enforces policies on Beneficiary Protection from Exploitation and Abuse, Child
Safeguarding, Anti Workplace Harassment, Fiscal Integrity, and Anti-Retaliation.
IRC et les employés de IRC
doivent adhérer aux valeurs et principes contenus dans le IRC WAY (normes de
conduite professionnelle). Ce sont l’Intégrité, Egalite, le Service, et la
Responsabilité. En conformité avec ces valeurs, IRC opère et fait respecter les
politiques sur la protection des bénéficiaires contre l’exploitation et les
abus, la protection de l’enfant, le harcèlement sur les lieux de travail,
l’intégrité financière, et les représailles.
