Change Evaluation Analyst
The Position:
Relationship Management’
Department primarily role is to serve as the linkage between the Technology
Division and the rest of the Bank. The Department role is to foster
communication and collaboration between Technology and other teams and serves
as the lead role in enabling the Bank to achieve their objectives through the
effective use of Technology.
The purpose of this role
is responsible for bridging the gap between Technology and the business using
data analytics to assess processes, determine requirements and deliver
data-driven recommendations and reports to stakeholders. They must articulate
business ideas but also balance them against what is technologically feasible
and financially and functionally reasonable.
Key Responsibilities:
- Create
transparency about upcoming business initiatives, the current demand
pipeline, the current IT change execution performance, capacity situation.
- Provide
support to manage and guide businesses in improving processes, products,
services, and software through data analysis.
- Create
a detailed business analysis, outlining problems, opportunities, and
solutions for a business.
- Define
prioritizing requirements and get feedback and approval on requirements
i.e. What do the systems need to do, how do they do it, who do we need to
get input from, and how do we get everyone to agree on what we need to do
before we go and do it?
- Support
the demand manager to provide ways and means to optimize the change
delivery pipeline providing stakeholder visibility and ensuring efficient
delivery.
- Monitor
IT Change Demand pipeline ensuring constraints are identified and flagged
for action by relevant stakeholders.
- Provide
support to the stakeholders to entrench Agile Change management process
and monitoring the performance of change against expected benefits.
- Create
awareness and continuous educate on the change management processes, policies,
guidelines, and stakeholder roles in the process.
The Person:
For the above position,
the successful applicant should have the following:
- Bachelor’s
degree in Computer Science/ Business Technology/ Statistics or related
field from a recognized university.
- Certification
in both ITIL Foundation and PRINCE2 or PMP.
- 3
years technology experience with at least 3 years’ experience in:
- At
least two IT disciplines such as (Project Management, Service Management,
Agile Software Delivery, IT Governance, and IT Support in a multitier
environment).
- Leading
formal Change Management framework.
- Experience
in Data Analysis & Management Reporting.
- Exposure
to multiple, diverse technologies and processing environments
How to Apply
The above position is
demanding role for which the Bank will provide a competitive remuneration
package to the successful candidate. If you believe you can clearly demonstrate
your abilities to meet the criteria given above, please log in to our
Recruitment portal and submit your application with a detailed CV.
To be considered your
application must be received by Wednesday 15th February
2023
Qualified candidates with
disability are encouraged to apply.
Only short-listed
candidates will be contacted.
