Relationship Officer/ School Support Lead (Loan Officer) driving sustainable business growth through school client acquisition, credit scoring, loan processing and debt portfolio management, requiring a diploma from a recognized institution, basic computer skills and at least 18 months sales experience in school financing or SME lending, in a financial services environment, on-site role.
The role
is responsible for driving sustainable business growth within the assigned area
by executing effective sales, marketing, and operational strategies while
safeguarding portfolio quality and institutional standards. The position
ensures strong loan performance through rigorous credit oversight, delinquency
management, and strict adherence to lending policies and procedures. Acting as
the key link between head office and field operations, the role ensures
operational efficiency, risk control, customer confidentiality, asset
protection, and the maintenance of a strong corporate image.
Key Responsibilities:
- Client
Acquisition and Pipeline Development a. Identify and onboard new schools
interested in Jackfruit’s loan products, meeting monthly targets.
- Identify
and onboard new schools interested in Jackfruit’s loan products, meeting
monthly targets.
- Foster
strong relationships with school leaders, becoming a trusted advisor for
their financial needs.
Credit
Scoring and Loan Processing.
- Conduct
thorough credit scoring for schools applying for loans through accurate
and detail oriented data capture.
- Evaluate
applicants’ financial profiles and ensure accuracy in credit applications
before review.
Training
and Onboarding for Loan Recipients
- Train
approved schools on managing their Jackfruit loans, ensuring a clear
understanding of repayment processes and project guidelines.
- Monitor
project implementations and asset purchases to confirm funds are utilized
as intended.
Debt
Portfolio and Risk Management.
- Manage
and monitor the repayment of loans, ensuring timely collections and
developing corrective action plans for delinquent accounts.
- Collaborate
with internal teams to achieve a 100% on-time repayment rate. 5. Client
Relations and Ongoing Support.
- Provide
ongoing financial guidance and support to schools, addressing queries and
maintaining a positive client relationship.
- Attend
regional meetings and peer review sessions to share insights and
contribute to best practices within the SSL team.
Data
Management and Operational Support
- Ensure
accurate tracking of client data and loan application status, and actively
follow up with pending applications.
- Execute
other education finance-related tasks as assigned by the Team Leader or
Head of Operations.
Knowledge, Skills and
Experience
- Minimum
level of academic and professional qualifications required to perform
effectively in the role
- Relevant
Diploma from a recognized institution
- Certificate
in basic computer skills
- Minimum
level of experience required to perform effectively in the role a) Atleast
a minimum of 18 months experience in sales, preferably in school
financing, and SME lending
- Notable
achievements in sales targets, portfolio quality, etc
How to Apply
Send your
CV & Cover Letter to Amos Towett: amos.towett@jackfruitfinance.com
