Loan Officer position at Aspire Lending generating and managing logbook loan business by sourcing clients and maintaining customer relationships, requiring 2-3 years experience in microfinance or logbook loan sales with strong negotiation skills, in a sales-driven financial services environment, on-site role.
Job Purpose:
- To generate and manage logbook loan business by sourcing clients,
maintaining strong customer relationships, and ensuring loan growth while
maintaining portfolio quality.
Key Responsibilities:
- Identify, source, and recruit new clients interested in logbook
loans.
- Market and sell logbook loan products to individuals and SMEs.
- Explain loan terms, interest rates, repayment schedules, and
conditions clearly to clients.
- Conduct preliminary client assessments and collect required
documentation.
- Build and maintain strong client relationships to encourage repeat
business and referrals.
- Follow up on prospective clients and convert leads into approved
loans.
- Ensure proper KYC documentation and compliance with internal
policies.
- Monitor client repayments and follow up on overdue accounts in
coordination with the collections team.
- Achieve monthly sales and portfolio growth targets.
- Maintain accurate records of client interactions and pipeline.
- Provide market intelligence and competitor feedback to management.
- Participate in marketing campaigns, activations, and field visits.
- Ensure excellent customer service before, during, and after loan
disbursement.
Key Performance Indicators
(KPIs):
- Number of new logbook loans booked.
- Loan portfolio growth.
- Portfolio at Risk (PAR) within acceptable limits.
- Client retention and repeat business rate.
- Revenue generation targets.
Minimum Qualifications
& Experience:
- Diploma or Degree in Business Administration, Marketing, Finance, or
related field.
- At least 2–3 years’ experience in microfinance or logbook loan
sales.
- Strong negotiation and persuasion skills.
- Excellent communication and relationship management skills.
- Ability to work under pressure and meet targets.
- Knowledge of microfinance regulations and lending procedures.
Key Competencies:
- Sales-driven and results-oriented.
- High integrity and ethical standards.
- Customer-focused.
- Strong networking skills.
- Good analytical and reporting skills.
How to Apply
Interested and qualified
candidates should forward their CV to: hr@aspirelending.co.ke using the position as
subject of email.
