Co-operative Bank is hiring a Relationship Manager – Liabilities skilled in deposit mobilization, liability portfolio management, and corporate client relations.
We
are seeking to recruit an experienced professional and innovative individual
with imagination and great drive as well as determination to deliver a clear
vision and first-class services in the Public Sector Portfolio. If you have an
excellent sales track record in this area with solid liability drive and credit
experience, this opportunity should be your next career move.
The Relationship Manager will be charged with the responsibility of establishing and deepening value driven cordial banking relationships with all clients within the target market segments.
He/she will aim to increase the Bank’s visibility among the target clients, to achieve the balance sheet and profit targets as set by the bank, and work closely with product teams and Branch network in the region to identify and onboard business opportunities, undertake the preparation of business and credit proposals as required.
Responsibilities
Specifically,
the successful jobholder will be required to:
- Develop and nurture strategic relationships with the clients to
ensure that the Bank maximizes on the business potential / wallet size of
the customer.
- Continually recommend improvements and adaptations to existing
systems, processes and structures in order to ensure current and future
viability of the relationships.
- Acquire new corporate level clients and continuous monitoring and
nurturing of the relationships to ensure that clients are always satisfied
with the Bank’s services and solutions.
- Develop and package winning value propositions targeting major
relationships with huge potentials for Cheap and Deposits, Quality Assets,
Non-funded revenues and wide value chain/ecosystems.
- Identify key contacts and Key Business Influencers within the
clients’ business and foster a relationship to ensure cutting edge
information about the client’s business objectives, opportunities and
threats for proactive management.
- Develop an intimate understanding of the client’s industry and
business; analyze their modus operandi, management practices and market
conditions affecting the long term sustainability and viability of the
business and sector.
- Introduce specialist skills on specific products and product mix at
the appropriate time and level in order to create solutions which
effectively satisfy client needs.
- Initiate and monitor customer/Bank contact at all levels, ensuring
that customers enjoy the highest standards of service.
- Proactively monitor markets and pre-empt risks for both the Bank and
the client with timely identification of potential problem accounts and
formulating appropriate risk mitigating strategies.
- Keep abreast of developments in the market; be aware of and target
projects to be carried out by National and County Governments,
Parastatals, and private sector Corporates, and onboard them including
their ecosystems.
- Scope for and onboard collections business and main operations
accounts from cash rich corporates in the assigned region.
- Fully activate Sales Force effectiveness through comprehensive
account plans, deal pipelines, customer visits and call reports (DILO) and
accelerated conversions to consistently meet the signed KPIs.
Desired Skills and
Experience
- A Bachelor’s degree in a Business related field: Marketing,
Economics, Business Administration, Finance, Accounting, or any other
relevant field from a recognized university.
- A minimum 3 years’ experience as a Relationship Manager managing
corporate and institutional clients.
- Knowledge of various bank’s products and services including those
that are being developed.
- Knowledgeable in Trade Finance transactions and its associated
processes with experience in corporate lending especially to state owned
institutions.
- Excellent understanding of credit, business and industry-associated
risks profile of diverse industries.
- Analytical and presentation skills for pitching proposals and
responses to Request for Proposals and for preparing credit applications.
- Demonstrate solid awareness in operational risk and quality while
driving service excellence.
- Demonstrate good knowledge on financial institutions and
professional bodies.
How to Apply
