Job Title: Applications Administrator
Date Posted: 06/07/2026
Job Type: Full Time
Employer: Kenya Airways
Industry: IT
Salary: Open
Location: Nairobi
Country: Kenya
Deadline: 20/07/2026
Looking for an IT job in Kenya? Kenya Airways is hiring an Applications Administrator skilled in system maintenance, application support, troubleshooting, database management, and IT service delivery.
Purpose
The Application administrator
is responsible for ensuring availability, reliability, security and optimal
performance of corporate systems and applications. S/he will achieve this by
conducting daily monitoring, maintenance, user administration, backup processes
and configuration optimization of the systems.
S/he will actively resolve
systems problems and issues with corporate systems within agreed service levels
to minimize business disruptions within the company
Responsibilities
- Implement, monitor, and
maintain user access controls by ensuring timely provisioning,
modification, and deprovisioning of user accounts, conducting periodic
user access reviews, and ensuring compliance with the organization’s
information security policies and audit requirements.
- Ensure the % system and
user availability of all systems is well above the SLA levels.
- Coordinate the external
(S/W & H/W) suppliers to ensure they meet their SLA ‘s.
- Provide trend analysis
reports to the IT management team to support in decision making
- Ensure standardization
and documentation of systems, support techniques, and adherence to defined
IT service management processes to ensure availability and reliability of
systems and services.
- Work closely with Problem
Manager to identify trends and the impact to the business to identify root
cause and resolve problems within agreed SLA times.
- Test, Monitor, and
support all interfaces to ensure IT service availability and reliability.
- Work with the Business
systems implementation team to ensure optimal hardware sizing to
application in order to guarantee service availability and eliminate
waste.
- Collaborate with the IT
Implementation team to ensure problems that may require further systems
development are addressed within agreed SLA times.
- Maintain sound backup and
recovery policies and procedures, communicating regularly with technical
and operational staff to ensure IT service continuity.
- Maintain the Database
management system software installing all patch upgrades as needed to
ensure entire systems security and resilience.
- Perform proactive review
of applications and systems performance metrics and alerts to ensure event
correlation and trend analysis are performed on a regular basis.
- Proactively manage and
monitor capacity, performance, availability, integrity, and security of
the databases using appropriate reporting & monitoring tools.
- Embrace team work to
provide cross-functional support as needed, consulting with technical
experts or vendor as necessary to solve difficult problems.
- Manage and coordinate
system upgrades, modifications, and customizations with outside vendors,
end-users, and IT resources.
- Recommend & Implement
value adding improvement, monitoring and automation tools to improve
productivity and lower costs.
- Ensure timelines,
standard operating procedures and other documentation for new project is
maintained for smooth transition and post-implementation support.
- Provide technical
expertise and direct support for the planning, coordination, and
implementation of software projects to get the projects delivered in time
and within budget.
Skills
- Analytical Skills
- Drive and resilience
- Communication and
Customer care skills
- Efficient decision making
- Ability to work with
minimal supervision
- Team collaboration
Qualifications
- Bachelor’s Degree in IT
or related field.
- Oracle Database
administration certifications
- Oracle SOA Suite
Administration/Development certification or demonstrable hands-on
experience.
- Oracle Data Integrator
(ODI) certification or practical experience in developing and supporting
ETL/integration processes.
- Oracle APEX (Application
Express) development and administration skills.
- Oracle Analytics Server
(OAS) administration, configuration, and report/dashboard support
experience.
- Good understanding of
Oracle Database administration concepts, SQL, and PL/SQL.
- Microsoft Certified
System Engineer
- Good Unix/Linux
Administration knowledge and skills
- Cloud administration
certification, skills, experience
- Cloud administration
knowledge, experience
- ITIL Foundation
Certification.
- Experience supporting
Oracle Fusion Applications or Oracle E-Business Suite
- Basic hardware knowledge
- Three (3) years of
experience in system administration in a similar environment
How
to Apply
