Job Title: Sponsorship Service Officer
Date Posted: 22/06/2026
Job Type: Full Time
Employer: Good Neighbors
Industry: Project
Management
Salary: Open
Location: Kisii
Country: Kenya
Deadline: 30/06/2026
GNI is an international humanitarian and development NGO established in 1991 in general consultative status with the United Nations Economic and Social Council (UN-ECOSOC).
GNI has made great strides in its mission to eradicate poverty and provide a better quality of life to people around the world through community development project. We provide help and expertise through relief and development projects in sectors of education, health, water and sanitation, advocacy, child rights protection, income generation, environment and climate change, disasters, and emergency relief.
GN
Kenya is seeking transparent, passionate and qualified candidate
to fill the position of SPONSORSHIP SERVICE OFFICER.
Location: Kisii County
Employee
Terms: Fixed
Term contract
One
year with possibility of extension subject to performance.
Key Responsibilities
- Administering child sponsorship- Oversee the enrollment,
communication, and tracking of child sponsors and beneficiaries.
- Monitoring program impact- Regularly assess and report on the impact
of sponsorship programs on the children, families, and communities
involved.
- Updating sponsors- Ensure sponsors are regularly updated about the
progress, achievements, and stories of the children they sponsor,
including photographs, letters and reports.
- Establish and nurture relationships with current and potential
sponsors through direct communication, events, and regular updates.
- Customer service- Respond to sponsor queries and concerns, ensuring
that they have a positive experience and are well-informed about the
outcomes of their support.
- Work on sponsor retention by ensuring their satisfaction and
loyalty, and encourage continued support through personalized
communication.
- Fundraising efforts- Identify and reach out to potential individual
and corporate sponsors. Develop and implement strategies to attract new
sponsors.
- Partnership outreach- Research and develop partnerships with local
businesses, organizations, or international donors interested in
supporting child sponsorship programs or specific development projects.
- Promotional campaigns- Assist in designing and executing marketing
campaigns that highlight the importance of child sponsorship in Kenya and
the broader goals of Good Neighbors.
- Sponsor communications- Coordinate regular letters, emails,
newsletters, and other forms of communication between the organization and
sponsors to ensure transparency and engagement.
- Impact reporting- Produce and distribute reports that highlight the
impact of sponsorships, including financial updates, outcomes of sponsored
programs, and success stories from children or communities.
- Cultural sensitivity- Ensure that communications with sponsors
reflect the local culture, the needs of the communities, and the context
of the programs maintaining ethical and respectful standards.
- Tracking sponsorship outcomes- Keep detailed records of
sponsorships, financial contributions, and progress made in the programs
funded by the sponsors.
- Monitoring child development- Work closely with field staff to
assess the progress of sponsored children, ensuring that sponsorship funds
are being used effectively for education, healthcare, and other needs.
- Gather feedback from both sponsors and the local communities to
improve the effectiveness and sustainability of the sponsorship programs.
- Organizing donor events- Plan and execute donor events or campaigns
that engage sponsors and showcase the work being done in communities.
- Collaborating with other departments-Work with the marketing,
finance, and field teams to ensure sponsorship goals are met and all
sponsors are properly acknowledged.
- Awareness creation- Help create awareness about Good Neighbors
Kenya’s programs and sponsorship opportunities through events, media, and
community outreach initiatives.
- Data management- Ensure accurate record-keeping for all
sponsorship-related data, including maintaining updated lists of sponsors,
children, and projects.
- Database management- Utilize the organization’s database management
system to track sponsorship details and maintain communication with
sponsors.
- Compliance- Ensure all sponsorship activities comply with internal
policies, donor requirements, and local regulations.
- Managing sponsorship funds- Oversee the proper allocation and use of
sponsorship funds following organizational goals and donor agreements.
- Budgeting- Assist in creating a budget for the sponsorship program,
ensuring that all costs are covered and that resources are used
effectively to support beneficiaries.
- Advocate for children’s rights, education, health, and community
development by demonstrating how sponsorship directly contributes to
sustainable growth.
- Community outreach- Raise awareness in local communities about the
benefits of sponsorship and how they can get involved with Good Neighbors
Kenya.
- Contextualizing programs- Tailor sponsorship programs to the local
cultural, economic, and social context in Kenya. Understand the specific
needs and challenges of the communities you serve, adjusting the
sponsorship efforts accordingly.
Qualifications and Skills
- At least a Bachelor’s degree in a relevant field such as community
development and social work.
- At least 2 years of proven experience in management of a sponsorship
program.
- Strong interpersonal and communication skills to maintain effective
relationships with sponsors, children, and local communities.
- Cultural sensitivity and knowledge of local dynamics to ensure
impactful engagement.Ability to manage multiple tasks and prioritize, with
a strong focus on detail and organization.Knowledge of sponsorship
systems, fundraising strategies, and child protection principles.
- A proactive and results-oriented mindset with the ability to adapt
to challenges.
How to Apply
Please
send your applications enclosing Certificates, testimonials and resume stating
current and expected remuneration on or by 30th June 2026 to administration@goodneighbors.ke
Please compress all your
documents into ONLY ONE ZIP FILE for submission. Please include “Sponsorship
Service Officer” in your email title.
