Key Duties and Responsibilities
- Maintaining office diary, appointments and travel itineraries.
- Managing office protocol and etiquette.
- Preparing responses to routine correspondence.
- Taking oral dictation.
- Using e-office to research and process data.
- Operating office equipment.
- Attending to visitors/clients.
- Handling telephone calls.
- Handling customer inquiries and complaints; coordinating schedules
of meetings and appointments.
- Coordinating travel arrangements.
- Ensuring security of office records, equipment and documents
including classified materials.
- Ensuring security, integrity and confidentiality of information.
- Maintaining an up to date filing system in the office.
Benefits
For
appointment to this grade, an officer must have:
- Cumulative period of six (6) years’ relevant work experience three
(3) of which should have been at the level of Office Administrator I or in
a comparable position.
- Bachelor’s Degree in any of the following fields: – Secretarial
Studies or in Business and Office Management or equivalent qualification
from a recognized and accredited institution.
- OR Bachelor’s degree in Social Sciences plus a Diploma in
Secretarial Studies from the Kenya National Examinations Council (KNEC) or
equivalent qualification from a recognized institution.
- Membership to a relevant professional body where applicable and in
good standing.
- Proficiency in computer applications.
- Demonstrated merit and ability as reflected in work performance and
results.
How to Apply
