Job Description
Provide
proactive support to Relationship Managers by delivering a personalized and
superior transactional banking experience to Wealth and Investment clients.
This includes processing client instructions across account opening, payments,
investments, lending, and other transactional products.
Ensure
timely resolution of client queries and complaints in line with Wealth and
Investment service standards, while identifying cross‑selling opportunities to
drive revenue growth. Maintain strict adherence to risk management controls and
operational processes to minimize losses.
Qualifications
Education
Field
of Study:
Finance, Investment or any other related field
CISI certification is an added advantage
Experience
Required
3-5 years
- Proven track record in the financial services industry, preferably
with relationship management experience in Wealth and Investment, Business
Banking or Investment Banking
- Banking experience, preferably dealing with high net-worth
individuals in a portfolio context.
- Experienced in upholding the highest levels of service.
- Exposure to branch back-office and sales support functions.
- Experience in completing loan applications successfully
Additional
Information
Behavioural
Competencies:
- Adopting Practical Approaches
- Articulating Information
- Checking Things/Attention to Detail
- Developing Expertise
- Exploring Possibilities
- Following Procedures
- Interpreting Data
- Team Working
- Upholding Standards
Technical
Competencies:
- Account Opening & Maintenance
- Evaluating Risk Management Effectiveness
- Financial Acumen
- Product and Services Knowledge
- Product Related Systems
- Risk Awareness
- Risk Identification
How to Apply
