About the Role
- We are seeking to recruit a highly motivated, results-driven, and
experienced Credit Control
Officer to join
our Finance team. The successful candidate will play a critical role in
safeguarding the hospital’s financial health through effective management
of accounts receivable, timely collections, insurance follow-up, and
strong debtor relationship management.
- The role holder will be responsible for ensuring efficient revenue
collection, minimizing bad debts, supporting cash flow stability, and
maintaining strong relationships with insurance companies, corporate
clients, patients, and other stakeholders.
Key Responsibilities
The
successful candidate will be responsible for:
- Managing and overseeing all accounts receivable activities including
insurance companies, corporates, and patient accounts;
- Ensuring achievement of monthly collection targets to support
operational and investment cash flow requirements;
- Monitoring debtor balances and implementing timely debt collection
strategies;
- Preparing and reviewing debtor aging reports and recommending
appropriate action on overdue accounts;
- Following up and resolving outstanding insurance claims, delayed
payments, denials, and disputed accounts;
- Ensuring complete, accurate, and timely billing and revenue capture;
- Reconciling debtor accounts and issuing statements, reminders, and
client correspondence in accordance with hospital policies;
- Addressing and resolving billing disputes professionally and
efficiently;
- Negotiating payment arrangements while ensuring compliance with
approved credit terms;
- Building and maintaining strong relationships with insurers,
corporate clients, and other debtors;
- Monitoring payment trends and recommending proactive interventions
to minimize debt accumulation;
- Maintaining updated contracts and records for hospital debtors and
insurance providers;
- Preparing regular reports on collections, debtor performance, and
key revenue indicators;
- Ensuring compliance with healthcare billing regulations, hospital
policies, and internal controls;
- Supporting continuous improvement initiatives within credit control
and revenue cycle management processes.
Qualifications and Skills:
Education:
- Bachelor’s degree in Finance, Accounting or a related field.
Experience:
- Minimum of 3-5 years of experience in credit control, accounts
receivable, or a similar role, preferably in a healthcare setting.
Technical
Skills:
- Proficiency in healthcare billing software and Microsoft Office
Suite, particularly Excel.
- Knowledge of healthcare billing and insurance claim processes.
Soft
Skills:
- Strong negotiation and debt recovery skills
- Excellent analytical and reconciliation abilities
- High integrity and confidentiality
- High level of accuracy and attention to detail.
- Strong interpersonal and communication skills
How to Apply
