The Chief of Staff (CoS) serves as a strategic advisor, trusted thought partner, and force multiplier to the Group Managing Director (GMD), operating at the center of strategy, execution, stakeholder engagement, and organizational alignment. The role is responsible for translating the GMD’s vision into actionable priorities, driving delivery of high-impact, cross- functional initiatives, and ensuring the organization operates cohesively toward its strategic ambitions.
The
CoS acts as an enterprise integrator and connector across teams, enabling
alignment, accelerating decision-making, and strengthening execution discipline
across the Group. This includes orchestrating complex, cross-cutting
initiatives, fostering collaboration across business units and geographies, and
ensuring seamless follow-through on the GMD’s priorities.
Operating
in a dynamic and rapidly evolving financial services landscape, the role plays
a critical part in positioning the organization for the future by supporting
digital transformation, AI enablement, and ecosystem partnerships that drive
sustainable growth and long-term value creation.
Academic:
- Bachelor’s degree in business, Finance, Economics, Technology, or
related field
- MBA or relevant postgraduate qualification (preferred)
- Certifications such are PMP, CPA-k, Data Analytics, AI, Agile,
change management (e.g. PROSCI) or Strategy Execution are an added
advantage.
Desired Career Experience:
- At least 10 years’ experience in strategy, transformation,
consulting, or executive office roles, preferably within a large/similar
sized financial services organization.
- Deep understanding of banking, fintech, and digital financial
ecosystems.
- Strong strategic and analytical thinking, with the ability to
synthesize complex information and translate it into clear recommendations
and action.
- Exceptional project management and execution skills, with a track
record of owning multiple complex initiatives from concept through
delivery.
- Comfort operating in ambiguity, and balancing long-term thinking
with hands-on execution.
- Strong interpersonal skills and emotional intelligence, with the
ability to build trust, influence across levels, and handle sensitive
matters with discretion.
- A systems-oriented, ownership-driven mindset, with the ability to
identify patterns, improve how organizations operate, and drive
accountability.
- Experience supporting organizational growth, scale, or periods of
significant change.
- Exposure to multi-market or regional operations is an advantage.
How to Apply
