Your key role in operations
This
is a highly demanding and process-oriented role requiring individual smarts and
precision in the execution of tasks. The effect of your inputs in this role
will be immediate and direct. Role expectations include:
- Build and maintain relationships with customers and transporters
- Achieve high customer service and proper transporter management
- Manage customer transactions including trips and after-sale service
- Coordinate and oversee the shipment of goods from shippers to
customers
- Communicate with shippers, transporters, and customers to resolve
issues and ensure smooth operations
- Optimise transportation routes to minimise costs and maximise
efficiency
- Communicate effectively and efficiently with customers, transporters
and team members
- Implement process improvements to enhance operations
- Identify and fix operational issues as they arise
- Address general customer requests
- Maintaining exemplary operational records
Qualifications
- University degree level education with up to 2 years’ post
university work experience (start-up experience is a plus). We don’t
focus on your field of study – just your dedication, integrity, dynamic
nature, and ambition.
- High degree of professionalism
- Extreme attention to detail
- Excellent verbal and written communication skills
- Good mathematical skills
- Good coordination and logistics handling
- Good administrative and organisation skills
- Strong forward planning
- Good interpersonal skills
- High emotional intelligence
- Strong preference for candidates who have worked in service and
hospitality industries.
Must-Haves
- At least 2 years of work experience post-graduation
- Longevity of service in past roles
- Transferable experience from past roles
- Physical demands & work environment
- Ability to withstand pressure and to effectively manage multiple
tasks simultaneously.
- Flexibility to work evenings, weekends and public holidays.
Intermittent travel is required.
- As we grow, your efforts will be duly rewarded. As much as you will
be a partner in our growth, we will be a partner in your development,
too. We are building a world-class company and we can’t wait for you to
join us. If we sound interesting to you and you have the
qualifications and experience required please apply
How to Apply
