Duties and Responsibilities
Branch
Operations & Management
- Oversee daily operations of the branch, ensuring compliance with
internal policies and regulatory requirements.
- Supervise branch staff and ensure efficient workflow across all
departments (loans, customer service, cashiering, etc.).
- Maintain a secure and professional banking environment.
- Monitor and ensure operational efficiency and excellent service
delivery.
Credit
& Lending Management
- Supervise loan processing, appraisal, disbursement, and recovery
processes.
- Maintain a healthy loan portfolio by ensuring timely repayments and
low delinquency rates.
- Ensure adherence to credit policies, procedures, and risk mitigation
frameworks.
- Evaluate and approve/recommend loans within set authority limits.
Business
Development & Client Relationship Management
- Drive business growth through client acquisition, product promotion,
and customer retention strategies.
- Build and maintain strong relationships with clients, local leaders,
and community stakeholders.
- Identify new business opportunities and partnerships to increase the
branch’s outreach and portfolio.
Team
Leadership & Development
- Lead, coach, and mentor a team of loan officers and branch support
staff.
- Conduct regular performance evaluations, training sessions, and
staff capacity-building initiatives.
- Foster a high-performance culture and ensure alignment with
organizational goals.
Reporting
& Compliance
- Prepare and submit accurate and timely branch performance reports.
- Ensure compliance with all financial, operational, and audit
standards.
- Address and resolve internal and external audit findings.
Key Requirement Skills And
Qualification
- Degree in Finance, Business Administration, Economics, or a related
field
- Minimum of 3 years’ experience in microfinance, retail banking, or
financial services, with at least 1–2 years in a managerial or supervisory
role
- In-depth understanding of microfinance principles, group lending
methodology, and rural financial markets
- Strong credit analysis, risk management, and customer service skills
- Proficiency in Microsoft Office (Excel, Word, PowerPoint) and
experience working with Core Banking Systems (CBS).
HOW TO APPLY
If
you meet the above qualifications, skills and experience share CV on recruitment@britesmanagement.com
Interviews will be carried out on a rolling basis until the position is filled.
Only the shortlisted candidates will be contacted.
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