Responsibilities
Under
the direct supervision of the Chief of Visitors Service, Nairobi. The incumbent
will be responsible for the following tasks:
Conduct
tours of the United Nations Office at Nairobi
CONDUCT
TOURS AND BRIEFINGS
- Conduct tours of the United Nations Office at
Nairobi
- Give briefings and presentations about the
United Nations and topics linked to the work of the UN (online or
in-person).
- Explain the structure and current functions of
the United Nations as well as rules of procedure of the Principal Organs
of the United Nations and subsidiary bodies.
- Describe recent actions taken by United Nations
bodies, especially UNEP and UN-Habitat and statements made by them or by
the Secretary-General.
- Answer questions, precisely and diplomatically,
concerning political, economic, and social matters connected with the work
of the United Nations.
- Provide historical information regarding UNON
and its buildings, including the significance of gifts donated by Member
States and by other entities.
- Observe visitors’ behavior and traffic on the
tour route and report any security and safety concerns.
- Conduct special tours and briefings for new UN
recruits, delegates, military personnel, visiting affiliates such as NGOs
and corporate executives, VIP guests, and students from elementary to
graduate level.
- Provide information adapted to the various
cultural backgrounds, educational levels, and special interests of the
groups visiting.
PREPARATORY
WORK
- Attend briefings provided by the Visitors
Service in order to keep abreast of current developments and gets guidance
on how to address certain issues.
- Review press releases and other official UN
information material for information.
- Maintain up-to-date knowledge of events relating
to political, security, humanitarian, human rights and development issues
by monitoring daily situation reports as well as local and international
news.
- Request and attend special briefings from
high-ranking UN officials/experts on specific UN-related issues.
- Develop and update materials aimed at presenting
the work of the UN to a broader public; or at promoting and marketing the
Visitors Service vis-Ã -vis its target audiences.
- Engage with the Visitors Service’s target
audiences (via e-mail, social media, newsletters, etc.) in order to inform
about the VS services and facilitate tours and briefings.
- Prepare and translate tours in different
languages.
- Perform other duties as may be assigned.
Qualifications
- High School Diploma is required.
- Certificate in Public Relations or
Communications or Marketing is desirable.
- To have worked for at least 1 year in a similar
position or as a tour guide is required.
- Profound knowledge of the history, structure and
work of the United Nations is desirable High level of customer orientation
and patience is desirable
- Flexibility to adapt working hours according to
demand is desirable Photography and social networks writing is desirable
How to
Apply
 Job in Kenya - UNON){kind=link}