Are you passionate about working with boda-boda riders and driving financial inclusion? We’re looking for a proactive Relationship Officer to handle both loan sales and repayment collections within the boda-boda sector.
Key Responsibilities
- Prospect and onboard boda-boda riders through
field visits & stage activations
- Explain loan products and support clients
through the application process
- Monitor daily/weekly repayments and manage loan
arrears
- Conduct field follow-ups, negotiate repayment
plans & reduce delinquency
- Build strong relationships with clients, stage
leaders & guarantors
- Provide customer education on loan terms,
financial discipline & credit health
What We’re Looking For
- Experience in microfinance, asset/boda-boda
financing, or field sales
- Strong negotiation & customer relationship
skills
- Ability to work in the field daily
- Good communicator with a passion for customer
service
- Knowledge of boda-boda operations in Kenya is a
BIG plus
How to Apply
Qualified
candidates should send their applications to magdaline@phoenixcapital.co.ke copying Winnie@phoenixcapital.co.ke and Jacob@phoenixcapital.co.ke.
Application deadline: Monday, 8th December 2025.
