Key Responsibilities:
Expansion & Strategic Growth
- Develop and execute a robust expansion strategy
to scale kitchen operations across Kenya in alignment with the company’s
growth targets.
- Oversee the full cycle of expansion projects,
from site selection, financial feasibility studies, and construction to
launch and operational handover.
- Ensure strong cross-functional alignment with
all departments, including Finance, Business Operations, Technical
Operations, Business Intelligence and Utilisation, Tech, through
consistent communication and collaboration.
- Continuously analyze unit economics, monitor
performance metrics, and adapt expansion plans to ensure cost efficiency
and sustainability.
- Generate reports with actionable insights to
inform leadership decisions on scaling models for different regions.
- Act as a key business partner to the COO,
providing strategic updates and insights into the overall expansion
roadmap.
Operations & Performance Management
- Lead the operational execution of growth
initiatives, including the launch of new kitchen sites and support the
onboarding of schools and other key stakeholders.
- Collaborate with the COO to establish a
financial reporting framework for all expansion projects, ensuring
transparency, accountability, and budget adherence.
- Build a strong data and analytics infrastructure
to optimize decision-making and operational efficiencies.
- Identify risks to expansion projects and
implement proactive mitigation strategies, including adjusting timelines,
reallocating resources, or modifying project scopes as necessary.
- Oversee and manage contractual relationships
with vendors, contractors, and other third parties involved in expansion
efforts.
Production Centres Operations
- Provide strategic leadership and operational
oversight to rural and urban kitchen teams across various regions.
- Ensure structured hiring, staffing, and training
of kitchen teams to guarantee smooth operations pre-launch and
post-launch.
- Continuously improve operational workflows,
addressing inefficiencies and optimizing cost per meal in partnership with
the finance team.
- Oversee inventory management systems and
controls to ensure adequate stock levels while minimizing waste and
inefficiencies.
- Develop and implement frameworks for continuous
monitoring and evaluation of rural and urban kitchen performance.
Facility Management & Repairs &
Maintenance
- Oversee all facility management operations to
ensure that existing and new kitchens meet operational and regulatory
standards.
- Develop and implement proactive maintenance
schedules to reduce equipment downtime and ensure optimal performance of
kitchen facilities.
- Ensure prompt resolution of maintenance issues,
including equipment failures, infrastructure repairs, and compliance
concerns.
- Prepare and manage facility maintenance budgets,
ensuring cost efficiency and effective resource allocation.
- Lead the facility management team, fostering a
culture of accountability, continuous improvement, and operational
excellence.
Production & Systems Strengthening
- Onboarding & Team Development: Implement
structured onboarding for the production team with field immersion,
coaching, and tracking frameworks to ensure value.
- Team Meetings & Cadence: Review and redesign
team meeting structures to reduce redundancy and improve clarity and
engagement at all levels (kitchen, associate, senior associate).
- Role Alignment & Team Structure: Map current
team structures (Planning & Production, School Management/Logistics),
redefine roles and KPIs, and establish clear reporting lines and
escalation paths.
- Process Refinement: Streamline core workflows
(e.g., dispatch, delivery, stock management) through SOP reviews, visual
process guides, and alignment workshops with cross-functional teams.
- Kitchen Audits & Classification: Conduct
structured kitchen audits covering hygiene, staffing, layout, and
compliance. Classify kitchens using a Red-Amber-Green system to guide
targeted support and interventions.
- Performance Tracking: Integrate audit results
and onboarding feedback into quarterly reviews to inform leadership on
operational health and readiness for scale.
Desired Candidate Profile
- At least 10 years of relevant experience with a
proven track record in a similar role.
- An undergraduate degree in Engineering,
Management, Business, or any other relevant technical field.
- Strong interpersonal and communication skills.
- Strong project management and presentation
skills are critical.
- Detail-oriented and with strong execution
skills. Strategy experience is also required.
- Solution-oriented, able to think on their feet,
and quickly pivot.
- Independent-minded and can thrive in a
fast-paced dynamic environment.
- Ability to handle multiple projects at the same
time.
- Willingness and ability to handle any job
assigned under your scope of work.
How to Apply
