Responsibilities:
- Identifying both prospective and existing
clients needs and match them with the company’s solutions to grow the
business
- New client’s acquisition
- Properly educating the clients on our product
terms and conditions
- Ensuring that loans sizes and terms are geared
towards the borrower’s present repayment capability.
- Analyzing business activities to identify and
avoid funding high risk ones.
- Analyzing seasons with difficulties in loan
repayment and taking steps to minimize risk exposure
- Build a good self and company reputation to grow
customer loyalty
- Always ensuring you have polished first
contacts/impressions with clients.
- Being respectful and diligent when dealing with
people
- Being effective in handling customer concerns
Requirements:
- Bachelor’s degree/Diploma in any
business-related course
- Must have a minimum of 2 years of experience in
a similar role from a microfinance or microcredit Industry
- Strong negotiation and communication skills.
- Ability to handle difficult conversations
tactfully.
- Knowledge of revolving credit products and
financial services regulations.
- Proficiency in data analysis and collection
software.
- Commitment to ethical practices and customer
service excellence.
How to Apply
 Job in Kenya){kind=link}