Job Purpose
The job
holder will report to the Manager Security & Investigations and will be
responsible for providing administrative and secretarial support to ensure the
effective and efficient coordination of activities in the Security &
Investigations office
Key Responsibilities
- Security Support
- Administrative Functions
- Customer Service
- Risk & Compliance
Main Activities
Security Support
- Preparation of Security reports and
communication in liaison with the Manager Security & Investigations
- Prioritize urgent security needs; handle matters
expeditiously, proactively and follow through to successful completion.
- Prioritize and follow up on incoming security
issues and concerns addressed to the Security Office and determine
appropriate action, referral or response.
- Provide background information, meeting
summaries and/or supporting documents in preparation for scheduled
appointments by coordinating with the relevant parties.
- Maintain and track priority list of security
matters and engagements.
Administrative Functions
- Follow up with security matters to ensure
deadlines are met.
- Maintain an efficient flow of information
between security department, internal & external customers
- Develop and maintain an up to date filing system
for all correspondence (hard and soft copy) relating to
security Department
- Receive court orders, process, supply documents
and Maintain a tracker
- Manage security request from vendors, internal
and external customers.
Customer Service
- Receive and manage all Security clients and
handle all their needs professionally
- Receive and screen security calls, determining
attention required, take messages and respond to callers based on
knowledge of security office functions and ensure callers receive
appropriate transfer to another department if necessary .
- Process all incoming correspondence received in
the office, prioritize and determine its disposition.
- Act on emails sent to the department and
escalate where necessary
- Handle confidential and sensitive information
with poise, tact and diplomacy.
Risk & Compliance
- Attend training and maintain knowledge of and
comply with all bank policies and procedures including Anti Money
Laundering/Countering Financing of Terrorism/Countering Proliferation
Financing laws, rules and regulations.
- Participate or undertake Anti Money
Laundering/Countering Financing of Terrorism/Countering Proliferation
Financing bank programs on a regular basis e.g. taking attestations,
self-assessment tests, filling in compliance questionnaires as required
- Comply and not to knowingly participate or
assist in any violation of Anti Money Laundering/Countering Financing of
Terrorism/Countering Proliferation Financing laws, rules, regulations or
internal policies, procedure and guidelines.
- Report suspected money laundering cases to their
respective heads of units or to the Money Laundering Reporting Officer as
soon as such incidents occur immediately with a clear basis of
suspicion
- Avoid Misrepresentation and Malicious Reporting
– knowingly making a false, fictitious or fraudulent representation e.g.
statement, report, document.
- Avoid Tipping Off customers being investigated
so as not to knowingly prejudice an investigation by disclosing
information.
- Not provide advice or other assistance to
individuals who attempt to violate or avoid Anti Money
Laundering/Countering Financing of Terrorism/Countering Proliferation
Financing laws, rules, regulations or corporate policies.
- Respond to all AML/CFT/CPF queries when
requested by Compliance Unit to allow the bank to comply with the
requirements of The Anti-Money Laundering and Combating Financing of
Terrorism Amendment Act
- Co – operate fully with regulators and law
enforcement agents and make available required documents and information
Decision-Making Authority
- Delegated responsibilities from the Manager
Security & Investigations
Academic Background
- Degree in Criminology and Security studies or,
- Higher Diploma/Diploma in Criminology and
Security Studies
Work Experience
- At least three (1) years’ experience in
administrative position or its equivalent,
Skills & Competencies
- Leadership skills;
- Excellent communication skills and Proficiency
in grammar.
- Excellent computer skills especially; Ms Word,
Ms Excel and Ms PowerPoint.
- Integrity;
- Analytical skills
- Keen to details
- Excellent interpersonal sensitivity; and
- Planning and organizing skills.
How to Apply
