Role purpose
- To provide expert advice on employee relations
matters, uphold SCI’s values of integrity and accountability, and
contribute to a productive and inclusive work environment. This role
ensures fair and consistent handling of investigations, disciplinary and
appeal processes, while fostering a culture of respect and empowerment. By
building capacity in employee relations best practices, this role supports
the achievement of SCI’s mission to protect and promote the well being of
children.
Principal Accountabilities
- Lead and manage the investigation and resolution
of employee grievances and disciplinary cases, partnering with colleagues
on complex multi-faceted cases, ensuring a fair and timely process that
upholds SCI’s values and policies.
- Monitor and report on employee relations trends
to identify areas for improvement and inform policies and practices,
ensuring SCI remains a safe, fair, and equitable organisation.
- Foster strong relationships with employees at
all levels, promoting open communication and trust to create a
collaborative and respectful work environment.
- Provide expert advice and support to managers on
complex employee relations issues, enhancing their capability to handle
cases effectively and in alignment with organisational values and legal
requirements.
- Partnering with Country Office Senior Management
Teams as an SME (Subject Matter Expert) to provide guidance on all highly
complex employee relations issues with advice from internal or external
legal teams as needed
- Ensure compliance with SCI’s Diversity, Equity,
and Inclusion policies by embedding inclusive practices within all
employee relations activities, helping to build a culturally competent and
respectful organisation.
- Ensure efficient implementation of final
recommendations, maintaining accurate and thorough records at all stages
and prioritising support for colleagues involved.
Experience and Skills
Essential
- Significant experience in handling employee
grievances and disciplinary cases, ensuring processes are fair, timely,
and aligned with organisational policies.
- Demonstrated ability in providing expert advice
and support to managers on complex employee relations issues, enhancing
their capability to handle cases effectively.
- Extensive involvement in fostering strong
relationships with employees and promoting a collaborative, respectful,
and inclusive work environment.
- Significant experience in monitoring and
reporting on employee relations trends to inform policies and practices,
ensuring a safe and equitable organisational culture.
- Communication: Exceptional verbal and written
communication skills; capable of articulating complex issues clearly and
authoritatively.
- Analytical Thinking: Strong analytical skills to
monitor and report on employee relations trends, identify areas for
improvement, and inform policies and practices.
- Conflict Resolution: Advanced skills in conflict
resolution and negotiation, with the ability to mediate complex employee
relations issues tactfully and effectively.
- Relationship Management: Ability to foster
strong relationships with employees at all levels, promoting open
communication and trust.
- Integrity and Ethical Judgement: High level of
integrity and the ability to maintain confidentiality and impartiality at
all times.
- Project Management: Strong project management
skills, with the ability to oversee the efficient implementation of final
recommendations and maintain accurate records.
Education and Qualifications
Essential
- Expert understanding of employment laws and
regulations in one or more countries that SCI programmes in.
Desirable
- Experience working across West and Central
Africa or Latin America and the Carribean
- Qualifications, experience or training in
mediation, conflict resolution, or labour law would be advantageous.
- Professional certifications in Human Resources
(such as CIPD) are desirable.
- French or Spanish language skills
How to Apply
