Head of Product, Airtel Money, Job in Kenya - Airtel

Head of Product, Airtel Money

Key Responsibilities:

  • Lead end-to-end product lifecycle management from ideation to launch and post-launch support.
  • Identify customer pain points and opportunities through market research, data analytics, and user feedback.
  • Prepare business cases, product requirements, user stories, and wireframes
  • Collaborate with marketing, sales, and customer experience teams to develop go-to-market plans and customer adoption strategies.
  • Ensure strong product positioning, pricing, and communication aligned with customer segments.
  • Act as the voice of the customer and a central point of contact across cross-functional teams: technology, operations, legal, finance, and customer experience.
  • Work closely with technology teams to ensure timely, high-quality delivery of product features
  • Track and analyze product performance across key metrics (revenue, active users, churn, etc.
  • Continuously optimize product features to drive usage, retention, and profitability.
  • Monitor competitive landscape and adapt product strategies accordingly.
  • Enforce culture of regulatory and policy compliance 

Qualifications & Skills:


  • Bachelor’s degree in Business, Technology, Finance, or related field. MBA is a plus.
  • 5-7 years of experience in product management, with at least 3 years in mobile money, fintech, or digital financial services.
  • Demonstrated success in launching and managing financial or digital products at scale.
  • Experience working in agile product development environments.
  • Customer-obsessed
  • Agile and adaptive to change
  • Results-oriented with a bias for action
  • Innovative mindset with a focus on impact

How to Apply

Click here to apply