Purpose:
Reporting to the Managing Director, Microinsurance, the role
holder will provide strategic leadership in driving CIC Microinsurance’s market
expansion through development and execution of partnership strategies, channel
innovation, and sales excellence. The role will be accountable for revenue
growth, partner ecosystem development, and expanding insurance access to
underserved populations through inclusive distribution models
Responsibilities
Strategy and Planning
- Lead
the formulation and execution of CIC Microinsurance distribution and
partnerships strategy.
- Set
ambitious but achievable sales and growth targets aligned to the strategic
plan.
- Develop
geographic expansion and channel rollout roadmaps.
Partnership Development
- Identify,
engage and onboard strategic partners (Co-operatives, Banks, MFIs,
fintech’s Educational institutions, Religious institutions, Self-help
groups, aggregators).
- Negotiate
and manage MoUs and contracts with partner institutions.
- Conduct
regular reviews with key partners to ensure mutual value creation.
Sales &
Distribution Management
- Oversee
zonal sales operations and field force productivity.
- Implement
sales performance management systems including KPIs, incentives, and
reporting tools.
- Guide
recruitment, training, and development of the sales team.
- Expand
hybrid distribution models including digital, agency, cooperative, and
embedded insurance.
Channel Innovation
& Expansion
- Monitor
and optimize channel performance and cost-effectiveness.
- Collaborate
with Business Excellence function and Product teams to deploy tech-enabled
delivery.
- Feed
market intelligence into product development and customer service design.
Market &
Product Support
- Support
pilots and product launch through partner and field force mobilization.
- Champion
customer-centric delivery models to improve uptake and retention.
Monitoring, Evaluation
& Compliance
- Provide
weekly and monthly reports on distribution performance, partner impact,
and risk areas.
- Ensure
compliance with insurance regulations, anti-fraud protocols, and
contractual terms.
- Maintain
proper documentation and audit trail of partnership activities.
Qualifications
Academic and Professional Requirements
- Bachelor’s
Degree in Business Administration, Marketing, Insurance, Economics, or
related field.
- Master’s
Degree or Executive MBA is an added advantage.
- Professional
insurance certification (AIIK, ALMI, ACII or equivalent) preferred.
- A
minimum of 10 years’ experience in sales, partnerships, or distribution
roles, with at least 5 years in a senior leadership position
Skills & Knowledge
Required:
- Proven
success in leading financial inclusion, inclusive insurance, or
cooperative-based distribution.
- Experience
working with aggregators, community-based organizations, or financial
inclusion institutions is highly desirable.
- Solid
understanding of digital and alternative distribution models in emerging
markets.
How to Apply