Responsibilities
As a Client Manager at NTT DATA, your role will center on
building and nurturing relationships with our assigned accounts, ensuring
client satisfaction, and driving expansion across all solution areas. You’ll
use our state-of-the-art tools and methodologies to understand clients’ needs
and offer tailored solutions that address their specific business requirements.
You’ll manage and grow relationships by leveraging strategic thinking and
advanced planning skills, coordinating with our global network of offices to
deliver exceptional client experiences. Your focus will include meeting revenue
and margin targets while minimizing client churn and maximizing retention.
By utilizing your extensive knowledge of the latest technology sales methods
and trends, you will develop and implement account strategies. You’ll work
closely with key stakeholders to realize business opportunities, contribute to
revenue growth, and support clients throughout their buying lifecycle.
Your day will involve using tools like Salesforce.com to manage accounts, opportunities, pipelines, and forecasts. You will analyze the client’s situation, plan strategically, and navigate various geographies to drive sales engagement and meet quota targets.
Acting as the first point of contact, you’ll address client issues and ensure consistent client satisfaction. You will use your expertise to transform clients’ needs into actionable solutions, helping them achieve their business goals with our services.
Qualifications
- Strong
sales business acumen, with a focus on planning and leveraging tools to
meet business requirements.
- Proven
skills in client engagement and management throughout the client lifecycle
to improve relationships and drive sales growth.
- Deep
knowledge of NTT DATA’s offerings, client applications, use cases, and
market trends.
- Ability
to identify and advance opportunities at assigned clients and prospects.
- Extensive
experience in global partner management and sales environments, with a
focus on business development.
- Proficiency
in using Salesforce.com or other CrM platforms.
- Capability
to drive alignment to a common vision across multiple stakeholders.
- A
collaborative mindset and the ability to adapt communication styles for
diverse audiences.
- Proven
ability to work independently, with strong problem-solving skills, and
influence team members to achieve short- to medium-term goals.
- A
bachelor’s degree or equivalent in business or a sales-related field.
How to Apply