Job Description
To take demand from Personal, Prestige and Private Banking
clients for banking matters ranging from product questions to client account
activities (e.g., opening of relevant accounts, statements, debit order
information, etc.), whilst forming an accurate assessment and understanding of
that demand in order to act on it in a one-and-done manner that consistently
delivers in line with client experience, product and legislative requirements.
Qualifications
Type of Qualification:
First Degree
Experience
Required
3-4 years
Relevant sales and service qualification and experience. Experience in branch
banking or contact centre environment with good understanding of bank
processes, policies and products.
Additional Information
Behavioural Competencies:
- Convincing
People
- Developing
Strategies
- Establishing
Rapport
- Generating
Ideas
- Meeting
Timescales
Technical Competencies:
- Banking
Process & Procedures
- Client
Acceptance & Review
- Customer
Understanding
- Product
Knowledge
- Application
& Submission Verification
How to Apply
 - Standard Bank){kind=link}