Main Responsibilities of the Job
- Conduct regular field visits to prospect for clients in order
to generate sales and gather market information to assist in planning and
decision making
- Actively follow up on new leads and referrals resulting from
showroom, field activities and promotions to build prospects and close
sales.
- Prepare quotations in a timely manner in line with the CFAO
Mobility Kenya guidelines to assist close sales in a timely manner.
- Create sales orders in the system to facilitate timely
invoicing.
- Prepare sales calls programs for appointment bookings with
prospective clients to facilitate sales plans
- Maintain regular contact with clients to promote retention and
generate referrals and new business opportunities
- Consistently update customers on sales order progress, respond
and resolve customer queries in a timely manner to ensure customer
satisfaction and retention
- Advise clients on finance packages available through partner
financial institutions (Loxea and banks), and assist the clients in
filling the required documentation to ensure the sales deals are closed
- Liaise with Finance to ensure payment terms are clearly agreed
and communicated to the customer, and proper finance documentation, to
minimize customer complaints and enhance the closing of sales deals
- Follow up on vehicle registration documents including logbooks
to ensure the documentation is availed to the customer in a timely manner
for enhanced customer satisfaction and retention
- Actively participate in promotional and customer training
activities to market the company’s products and services to increase product awareness for enhanced
sales
- Provide information to management and the marketing team on
market intelligence to assist garner information required to develop
aggressive marketing and sales strategies for the CFAO Mobility Kenya
brands
- Submit accurate weekly deliveries and order intake data to the
sales supervisor to keep track of the monthly sales targets as per budget
- Support in the unit ordering process to ensure optimal stock
holding at all times
- Liaise with pre-owned vehicles section on evaluation and
validation of customer vehicles trade-ins requests
- Assist customers in filing government tax documentation e.g.
itax in order to prepare advance tax documents
Minimum level of experience and competencies required
to perform effectively in the role
- Degree in sales and marketing or other relevant field
- 3 years’ working experience in sales in sales in the
automotive industry
- Proficient in Microsoft Office applications/computer literacy
- Driving Skills
- Product knowledge i.e. vehicle specifications, Basic
mechanical knowledge
- Excellent Customer Service skills
How To Apply
